# Bec Humphrey > Mad/keen product problem-solver, HCD devotee, I ask about ‘the why’ a lot. Location: Brisbane, Queensland, Australia Profile: https://flows.cv/bechumphrey I’m a human-focused designer who’s happiest when I’m knee-deep in product problems, understanding users, working with them to make really nice experiences that make business-sense. Happy to work in the chaos, cheer-leading good experience principles to every part of a business, that's where the mad/keen fits in. ---------- What I can bring End-to-end design skills – from concept/user research to shipping MLPs and everything in-between Endless energy for improvement wherever possible – if we can make it better, I will always want to give it a crack. User advocate – needs/wants/feels, accessibility supporter, empathiser Stakeholder translator – interpreting user needs to business goals Student of life – iterative learner, trying more than failing, practical optimist What I love doing - Solving problems with the end user always front and centre - Presenting concepts at any fidelity or stage; not precious but will back my decisions - Working across the whole product design process: ideas, validation, design, testing, iteration, shipping, measuring - Asking smart questions, collaborating on better answers Current toolbox Miro/Mural for making sense of my thinking, usually shared with others ChatGPT for helping put my visually-powered mind into words Figma + FigJam to keep devs in the loop Hotjar + Pendo for seeing how users are actually interacting with the product ProdPad to pull in the good stuff straight from users Loveable for trying out and tweaking interactions ## Work Experience ### Senior Product Designer @ MYP Corporation Jan 2024 – Present | Brisbane, Queensland, Australia Really excited to be working within the Product team at MYP leading some huge projects over the next little while! Chuffed to be part of an organisation that makes a positive difference in the lives of people living with disability and the folks who care and provide services to them. ### Senior Product Designer @ Neighbourlytics Jan 2023 – Jan 2024 | Brisbane City, Queensland, Australia ### Product Designer @ Neighbourlytics Jan 2022 – Jan 2023 | Brisbane, Queensland, Australia Neighbourlytics has thrown me into the deep end of start-up style life as a Product Designer. I get to take on everything; from continual platform reviews and incremental improvements right through to the creation of new products! Responsibilities: UX research and design / UI design / Product management / Product ownership Methodologies: Combo of agile + lean start up (sprints and Kanban) Frameworks: Design Thinking Process, Double Diamond, elements of User Centred Design (lean testing before/enhanced testing after shipping) Technology: Figma, Miro, Jira, Confluence, Hotjar, Hubspot. Designing with Engineers using HTML5/CSS/React ### Contract Designer (Branding + BX) @ Zipline.io Jan 2022 – Jan 2022 | Brisbane, Queensland, Australia I was contracted by the Product Design and Product Marketing teams at Zipline to define the brand experience and project manage their new identity’s rollout. Projects: Design audit / UX/EX/CX research / Strategy & systems documentation / Brand experience design and rollout ### Innovation Designer (UX/CX) @ Naked Ambition Jan 2021 – Jan 2022 | Brisbane, Queensland, Australia My role at Naked Ambition was mainly focused around exploring the best outcomes for our client’s new insurance products. - UX research: Interviews, usability testing with prototypes, co-design facilitation, insights synthesis, reporting and recommendations - UX documentation: Creation of user journeys, stories, experience analyses and MVP roadmapping - UX design: low to high res wireframing, prototyping, iterations based on research - Stakeholder/client management: Insights report presentation and recommendations, innovative design sessions with clients, regular updates and collaboration with client’s internal teams ### Branding Lead, Course Designer + Educator @ Australian Institute of Advanced Studies Jan 2020 – Jan 2021 | Brisbane, Queensland, Australia My role at AIAS consisted the wearing of many hats! During my time, I was the Course Designer (online and on campus) for AIAS's Certificate III in Design Fundamentals (Design and Drawing course components) and Diploma of Graphic Design as well as leading the design and integration of the recent rebrand. ### Lecturer @ Shillington Education Jan 2019 – Jan 2019 | Brisbane, Australia Teaching design and leading students through three 13-week intensive courses via lectures, briefs, demonstrations and practical assignments. Mark-ups, on-screen demos, inspiring confidence, sharing knowledge and creative direction were all part of the job! ### Concept Designer @ Leo Burnett Jan 2015 – Jan 2017 | Melbourne, Australia ### Senior Designer and Art Director @ Freelance + Contract Jan 2012 – Jan 2015 | Melbourne, Australia ### Senior Designer @ Mayk Jan 2011 – Jan 2012 | Toronto, Canada ### Art Director/HOD @ Overland Footwear Jan 2009 – Jan 2010 | Auckland, New Zealand My position at Overland Footwear encompassed a variety of skills and leadership requirements from heading up the design department and being responsible for a million dollar per annum budget to the day to day tasks like overseeing printing/distribution of materials for 45 stores. ### Senior Designer @ Overland Footwear Jan 2008 – Jan 2009 | Auckland, New Zealand ### Designer @ Overland Footwear Jan 2007 – Jan 2008 | Auckland, New Zealand ### Designer (Mid-weight) @ Fusion Communications Limited Jan 2006 – Jan 2007 | Auckland, New Zealand ### Designer (Junior) @ Blue Star Print Group Jan 2005 – Jan 2006 | Auckland, NZ ### Contract Designer @ ORIGO Education Jan 2004 – Jan 2005 | Brisbane, Australia ## Education ### Diploma in Design and Communications Design College Australia ### Part Arts Degree in Graphic Design Wesley Institute ## Contact & Social - LinkedIn: https://linkedin.com/in/bec-humphrey-madkeenandnice - Portfolio: https://www.madkeenandnice.com --- Source: https://flows.cv/bechumphrey JSON Resume: https://flows.cv/bechumphrey/resume.json Last updated: 2026-03-31