# Ben Drolet > Senior Software/Platform Engineer | Cloud & DevOps (AWS, K8s, Terraform, CI/CD) Location: San Francisco, California, United States Profile: https://flows.cv/bendrolet While my title has been Senior Software Engineer, I’ve consistently been responsible for deploying, scaling, and automating infrastructure in AWS using Terraform, Kubernetes, and CI/CD pipelines. I’ve reduced deploy times, built observability into systems with Datadog, and acted as the platform engineer in greenfield and enterprise environments. I’m now focused on leveraging this experience to take on dedicated DevOps/Platform roles. ## Work Experience ### Senior Software Engineer @ Paradigm Health Jan 2024 – Present | San Francisco Bay Area Automated provisioning of AWS infrastructure using Terraform, streamlining environment creation for new projects. Modified and managed Helm charts and Kubernetes clusters to support scalable, reliable backend services. Built shell scripts and GitLab CI pipelines to automate testing and deployments, cutting manual steps and errors. Integrated Datadog monitoring, logging, and observability for production systems, increasing traceability and uptime. Diagnosed and resolved scalability issues in Kubernetes deployments, improving reliability of core pipelines. ### Founder @ Drolet Practice Solutions Jan 2023 – Jan 2025 | San Francisco Bay Area ### Software Engineer @ Lyft Jan 2020 – Jan 2022 | San Francisco, California, United States Contributed to Kubernetes management for service deployments, improving reliability and reducing manual operational overhead. Helped design and maintain CI/CD pipelines that supported rapid feature delivery across multiple engineering teams. Built automation scripts and tooling to simplify developer workflows, cutting deploy time and reducing friction in release cycles. Collaborated with platform and operations teams to integrate monitoring and alerting into production services, strengthening observability and incident response. ### Senior Software Engineer @ Eaze Jan 2017 – Jan 2020 | San Francisco Bay Area Designed and deployed full AWS environments (Postgres, Redis, Go services) using Terraform, enabling rapid greenfield product launches. Implemented CI/CD pipelines with GitLab for automated testing and blue/green deployments, reducing downtime during releases. Built auto-scaling infrastructure in AWS to handle growing application demands. Acted as a de facto DevOps lead, bridging development and operations by building shared tooling and deployment automation. ### Software Engineer @ Coyote Logistics Jan 2016 – Jan 2017 | Chicago, IL • Was a member of the Dev Team responsible for various backend services to support the business • Built backend NServicebus services on top of RabbitMQ and NHibernate • Developed integrations in to various third party API’s to communicate business transactions • Developed on C# utilizing various design patterns, unit testing, locking models, and integration tests • Was responsible for standing up our own Dev and QA environments: TFS Builds, automated deployments, and Build validations • Designed and implement database design including store procedures, indices, and schema updates ### Software Developer @ Apartments.com Jan 2014 – Jan 2016 | Chicago, IL • Member of the Web Team responsible for feature development of the consumer site • Built backend windows services that process concurrent asynchronous messages supporting the site’s activites via MSMQ • Develop integrations in to various third party API’s to communicate business transactions • Develop on C# utilizing various design patterns, unit testing, locking models, and caching techniques • Features include: analytics, message processing, caching services, and bot detection • Work in an Agile Team SCRUM process ### Senior Consultant - Lead Developer @ Protiviti Jan 2012 – Jan 2014 | Chicago, IL Managed Technical Debt team consisting of 9 members Performed code reviews, taught training sessions, and mentored developers as they learned the architecture Developed RESTful Web Applications using .NET Entity Framework and WebAPI backend with a HTML, Knockout, and JavaScript frontend Focused on backend development, including: LINQ to Entities, Entity Framework Code First, Extension Methods and Projections architecture, and WebAPI Developed in an Agile SCRUM environment Worked closely with the Product Owner, QA Team, the client, and Software Architect to meet the requirements for the application ### Software Engineer @ Definitive Logic Jan 2011 – Jan 2012 | Arlington, VA Developing platform agnostic, software for the Android and iOS using PhoneGap. Developing custom reporting software in .NET for the DoD ### Staff Systems Engineer @ PaperSave Jan 2010 – Jan 2011 • Wrote utilities for clients using Microsoft Visual Studio in C# • Contributed and Maintained Support’s repository of scripts for the PaperSave database. • Debugged and rebuilt PaperSave code in order to troubleshoot Client’s issues using Visual Studio 2008. • Maintained clients' databases in Microsoft SQL 2005/2008 writing scripts, performed queries, set permissions, configured MS SQL instance for application use, and performed backups and restores • Administered technical support for PaperSave, an enterprise level application, in use in all 50 states and in eight countries ### IT technician @ University of Miami Jan 2009 – Jan 2010 • Diagnose and repair students’ personal computers: virus removal, data backup, network configuration, application install/removal, and diagnose hardware issues • Troubleshoot problems with Windows XP/Vista/7 and OS X 10.x • Train and advise students regarding computer issues over the phone and in person • Configure and maintain employees’ computers to be compliant with domain policies ### Systems programmer @ Online Services IDM Jan 2009 – Jan 2009 • Designed Active Server Pages to reduce SPAM • Performed Search Engine Optimization on clients' web pages • Configured and managed web pages and email accounts for clients' • Maintained and updated data base services for clients’ web sites • Programmed with Dream Weaver and managed Windows Server 2003 • Configured websites to communicate with database servers ### IT Consultant @ limajuliette Jan 2008 – Jan 2008 • Developed and maintained company’s web presence • Configured and maintained all international communication amongst employees ## Education ### Master of Science (M.S.) in Computer Science University of Illinois Chicago ### BS in Computer Science University of Miami ### University of Central Florida ## Contact & Social - LinkedIn: https://linkedin.com/in/benjamindrolet --- Source: https://flows.cv/bendrolet JSON Resume: https://flows.cv/bendrolet/resume.json Last updated: 2026-04-01