• Hired as a core product PM to improve Front’s unified customer communication experience; role evolved to technical PM of a 0→1 agentic AI ‘big bet’ in a highly experimental, backend-focused area.

• Delivered the successful launch of Copilot Compose, 2x usage of "AI features for customers, while gaining deep exposure to narrow and general AI product management applications.

• Transitioned from internal tools to Growth PM for sign up and checkout funnels post-Intuit acquisition. Established durability on monetization growth, driving 200% free-to-paid conversion lift and $1M+ ARR through checkout and plan upgrade optimizations; recognized as Intuit Trajectory Changer (top 6%).

• Pivoted team to retention growth as monetization gains plateaued and lower-intent users stressed the funnel, focusing on unlocking ‘send first email’ milestones in a complex, non-linear WYSIWYG product.