# Benjamin Drozdoff > Staff Software Engineer at Dockwa Location: Greater Boston, United States Profile: https://flows.cv/benjamindrozdoff Growth-minded engineer and technical leader with a proven track record of delivering impactful solutions and guiding systems from prototypes to scalable, revenue-driving products. With expertise in architecting back-end systems, relational databases, and application performance, I prioritize maintainability and quality. Adept at integrating off-the-shelf and open-source SaaS solutions, I make pragmatic build-versus-buy decisions. As a tech lead, I foster team growth, mentor engineers, and drive technical direction to create durable, business-aligned products. ## Work Experience ### Staff Software Engineer @ Dockwa Jan 2024 – Present ### Senior Software Engineer @ Dockwa Jan 2022 – Jan 2024 • Led Stripe hardware integration project that allowed marinas to bill point-of-sale transactions through Dockwa paid with physical cards, resulting in over 30k payments and $4 million processed in year 1 • Tech lead of the platform pod that designed and implemented a scalable architecture to unify two applications, resolving challenges in data synchronization and latency • Alleviated traffic scaling challenges by introducing tooling to detect and remove N+1 queries in Rails and Postgres, and by moving noncritical queries to the read replica, ensuring seamless booking during peak traffic and supporting GMV growth • Accelerated developer workflows and delivery cycles by introducing KnapsackPro for parallelizing CI test suite runs and by streamlining our local docker usage, reducing build times by 70% ### Software Engineer @ Vendr Jan 2021 – Jan 2022 • Led the seamless migration of an acquired product to a unified tech stack, successfully transitioning an AWS/Aurora MySQL application to Heroku/PostgreSQL without any service disruptions • Drove company-wide product-led growth initiatives by building an acquisition flow that generated 50 qualified leads within the first quarter, accelerating customer acquisition efforts ### Senior Software Engineer @ ezCater Jan 2020 – Jan 2021 • Boosted machine learning model accuracy and increased experimentation capacity by deploying MLFlow, streamlining the model training and tracking process • Facilitated a bidding strategy experiment with Google SEM that reduced CAC by 20% by deploying a real-time machine learning model predicting customer LTV • Optimized ETL performance, reducing runtime by 50% by implementing Apache Airflow for efficient data orchestration and workflow management ### Software Engineer @ ezCater Jan 2019 – Jan 2020 • Developed a web scraping framework to automate the collection of data, enabling data-driven financial forecasting and enhancing sales implementation analytics • Unlocked a $10M annual revenue growth opportunity by designing and deploying an experimentation platform that enabled data-driven optimization of landing page experiences ### Associate Software Engineer @ ezCater Jan 2018 – Jan 2019 | Greater Boston Area • Enhanced internal data accessibility by contributing to the development of a Kafka-based event streaming platform, improving real-time data flow and integration across systems • Reduced channel acquisition costs by $400,000 annually by designing and implementing a Bing conversion uploader, optimizing ad campaign tracking and performance ### Software Engineer @ Catalant Technologies Jan 2018 – Jan 2018 • Enhanced sales and financial analysis efficiency by integrating our platform with Salesforce via the Salesforce Bulk API, eliminating duplicate data entry and streamlining workflow processes • Developed a project search feature using Elasticsearch, incorporating faceted search functionality to help internal and external users rapidly find and filter projects, reducing search time by 30% ### Data Analyst @ Catalant Technologies Jan 2016 – Jan 2018 | Greater Boston Area • Built machine learning models in Python with scikit-learn to suggest metadata, effectively matching business expertise to enterprise demand, improving the accuracy of consultant matching • Led a data quality improvement initiative, migrating from free-text fields to structured metadata universes, resulting in a 70% adoption rate of structured data across user profiles and significantly improving data consistency ### Baseball Operations Intern @ Tampa Bay Rays Jan 2016 – Jan 2016 • Created a machine learning algorithm in R to automate minor league advance scouting reports and improve gameday preparation • Designed and conducted a research project utilizing mixed effects models to predict the probability of contact on a given pitch • Examined the effect of pairing starters with relievers using generalized linear models to inform in-game management strategy • Classified each pitch of the 2016 MLB season to date according to PITCHf/x and Trackman data in order to enable the research and development team with a robust database ### General Operations & Analytics Intern @ Beverly Hills Sports Council Jan 2015 – Jan 2015 | Santa Monica, CA • Perform analytical research on clients’ statistical profiles to contribute to the agents’ arbitration and free agency briefings • Integrate market trends with historical statistical data to generate comparisons amongst current and past MLB players in terms of free agent contracts, contract extensions, and arbitration salaries • Demonstrated versatility and leadership by performing a multitude of general operations administrative tasks and incorporating my mathematical and technical background into all departments ### Data Analytics & Operations Intern @ TrackMan Baseball Jan 2015 – Jan 2015 | Stamford, CT • Designed and conducted a research project exploring the relation between MLB pitcher injuries and proprietary Trackman data using MySQL • Ensured the accurate calibration of each radar to maximize data quality through statistical analysis • Demonstrated versatility and leadership by fielding calls in Trackman’s technical support program to resolve both hardware and software errors remotely in a timely manner • Increased productivity of Trackman’s data quality assurance program by performing ad hoc analysis to vet data for hardware, software, and human error ### Teacher's Assistant @ Pepperdine University Natural Science Division Jan 2015 – Jan 2015 | Malibu, CA • Hosted biweekly tutoring sessions • Assumed partial responsibility of the grading of homework ## Education ### Bachelor of Science (B.S.) in Mathematics Pepperdine University ### Pepperdine University International Program | Lausanne, Switzerland ## Contact & Social - LinkedIn: https://linkedin.com/in/benjamindrozdoff --- Source: https://flows.cv/benjamindrozdoff JSON Resume: https://flows.cv/benjamindrozdoff/resume.json Last updated: 2026-03-31