Leading Customer Experience, Product Operations, Enablement and Internal AI teams at one of the fastest growing FinTech startups in history. Ramp is the all-in-one solution designed to save businesses time and money, enabling them to focus on achieving their own missions.

General management role responsible for delivering Kasa's operating P&L, overseeing execution of a hospitality operation spanning 40+ cities, and overseeing teams in charge of revenue strategy, B2B corporate sales & B2C marketing (including internet distribution via Kasa's own website and a broad variety of OTAs), launch operations, and operational innovation. Reporting to the CEO and leading a diverse team of 200+ Kasamigos and Kasamigas.

Kasa is a PropTech hospitality company that operates a "managed marketplace" between owners of real estate and guests looking for a more functional and delightful hospitality stay. The company uses technology while partnering with real estate owners to transform multifamily, single family, and hospitality properties into professionally-managed rentals and hotels. Kasa uses novel go-to-market and guest experience techniques along with deep hospitality and real estate industry expertise to operate these accommodations and deliver consistent, high-quality, independent experiences to travelers of all kinds across 40+ cities in the US.

Built and led team managing end to end procurement, inventory, planning / S&OP, scheduling, distribution, logistics, and footprint expansion efforts for current and future Bowery farms.

Managed the commissioning, production ramp, and commercial launch plans for three successively larger farms (the latter two among the largest vertical farms in the world to date), including numerous major customer account launches and numerous new product and packaging launches.

Defined and invented new supply chain and operational concepts unique to vertical farms, developed data and software product requirements to utilize the concepts, and ensured that these products were successfully released to improve supply chain performance.

Oversaw a nearly 24/7 operation with a dedicated and scrappy team, and built increasingly robust processes to ensure high rates of performance even in a highly dynamic and unpredictable stage of the business.

Built multiple successive iterations of business reporting to appropriately quantify and convey risk and efficiency to the C-suite.

Deeply cross functional role working daily/weekly with about a dozen other functions ranging from operations to commercial to financial to technical in order to ensure that all teams were aligned around the operational and sales growth plans for the company. Heavy influence on annual and monthly financial planning processes.

Oversaw systems engineering, farm construction, and farm expansion at Bowery. Led development of Bowery's first commercial-scale facility (20x+ the scale of any prior facilities) starting from "blue sky" architectural renderings all the way through detailed sub-system design and industrial engineering, budgeting and vendor selection, scientific/agricultural validation, and final architectural and MEP drawing sets.

Once designed, led all construction activity with a small team including real estate site management, town approvals and permitting, sub-contractor identification/RFP/negotiation/contracting, daily construction site oversight and management (50+ personnel onsite every day at peak), global equipment and materials supply chain, budget and timeline management, change order management, and final commissioning and launch of the facility.

Along the way, was a critical input to digital systems development including requirements definition, product specs and concepts, and timeline management.