Owned UX design and research for a critical safety product and common UI across different physical/digital interfaces. Created cross-functional user research frameworks and procedures for collecting customer feedback.

Redesigned Contact Us form across all internal and external users for SaaS platform, generated buy-in from stakeholders to add into the following development pipeline

Led redesign of volunteering membership plans and interactive maps through user research, competitive analysis, UI/UX prototyping, and copywriting

Investigated maximum power estimation methods for power turbines, primarily through MATLAB and internal tools