# Benson Truong > Startup Engineer Location: Phoenix, Arizona, United States Profile: https://flows.cv/bensontruong I'm a software engineer that's passionate about building fast and scalable applications using modern ideologies and technologies. I enjoy exploring a variety of software to learn and find better ways of improving the existing application stack. ## Work Experience ### Staff Software Engineer @ Jump Jan 2023 – Present Jump is the only unified fan experience platform purpose-built for sports. We take teams direct-to-consumer and grow their revenue by nurturing lifelong relationships with fans. ### Staff Software Engineer @ Zendoor Jan 2021 – Jan 2023 As the first engineering hire at Zendoor, I've been instrumental in designing and building our flagship property management software from the ground up. This platform has since processed over $100 million in transactions, contributing to a successful $8 million fundraising from leading venture capital firms. Key achievements and skills: Developed a comprehensive, user-friendly property management software that streamlined processes and automated tedious tasks for property managers, resulting in a reduction in workload, enabling managers to handle more properties effectively. Led the planning, execution, delivery, and training of our customer support tool used to communicate with tenants across all properties. Collaborated with cross-functional teams to integrate third party APIs and performed rigorous testing to ensure the accuracy of data processing. Architected and developed a distributed system utilizing cloud technologies, resulting in a 40% reduction in server costs. Implemented automated deployment processes using DevOps tools, reducing deployment time from 20 minutes to less than 6 minutes per release. Technologies Used: React, Typescript, Elixir, GraphQL, Remix, Tailwind, Twilio, Azure, Kubernetes ### CTO and Co-Founder @ DivCity Jan 2019 – Jan 2021 | Scottsdale, AZ Startup developing a marketplace for unique adventurous experiences using fast and scalable technologies such as Golang, Kubernetes, React Native, and AWS ### Senior Software Engineer @ Ticketmaster Jan 2016 – Jan 2017 | Scottsdale, AZ Played a key role in a newly formed team tasked with building a new product for fan experience at the venue; later became Tech Lead, collaborating with product and project managers to successfully deliver our new product at scale. Orchestrated the development of UI and backend services for ticket validation, ticket sales ingestion, real-time reporting, and statistics Successfully eliminated fraudulent tickets through the implementation of a secure paperless digital ticketing solution Overcame challenges associated with congested data pipelines and low signal/dead zones for seamless scanner performance Technologies Used: NodeJS, React, Java Android App Dev, Golang, Terraform, Kafka, HBase, AWS ### Software Engineer III @ Ticketmaster Jan 2016 – Jan 2016 | Scottsdale, AZ Recruited for a position in a new Research and Development team focusing on special innovative projects ### Associate Software Engineer @ Ticketmaster Jan 2015 – Jan 2016 | Scottsdale, AZ Developed software to accept EMV (chip and pin) and NFC (tap to pay) using C# and COM device interface with card reading hardware Worked with Verifone hardware API to collect payment card information and send data to Shift4 payment gateway to charge payment card Integrated new EMV/NFC feature into central ticketing software, and ensure payment receipt is printed correctly Automated code building and unit testing for a C# code base Oversaw the rollout support for EMV across the BoxOffices ### Capstone Project Engineer @ Ticketmaster Jan 2014 – Jan 2015 Worked with Ticketmaster to develop a fraud analysis and prevention system using real-time analytic frameworks (Apache Storm, Kafka). ### Software Engineer Intern @ Boeing Jan 2014 – Jan 2014 | Mesa, AZ Refined and fixed test scripts used in Apache's communication subsystem. Worked closely with mentor and manager throughout the internship to complete various assignments. ## Education ### Bachelor’s Degree in Computer Science Ira A. Fulton Schools of Engineering at Arizona State University Jan 2011 – Jan 2015 ### Arizona State University ## Contact & Social - LinkedIn: https://linkedin.com/in/benson-truong --- Source: https://flows.cv/bensontruong JSON Resume: https://flows.cv/bensontruong/resume.json Last updated: 2026-03-22