# Benson Tsai > Software Engineer at Capital One Location: New York, New York, United States Profile: https://flows.cv/bensontsai Ever since I attempted to break into my mom's screensaver when I was 5, technology has always been my passion. 20 years later today, I bring the same curiosity and interest in problem-solving into my daily work as a software engineer. Working with stakeholders, I collaborate with colleagues to create new features crucial to the growth of the company, primarily with React and Flask, among other web frameworks. I pride myself on my attention to detail and high-quality work. A graduate of Computer Science at NYU, I have solid foundations in Python, C++, and algorithms, in addition to project and coursework experience in databases, data science, web development, computer security, human-computer interaction, and graphic design. With a versatile set of skills and the ability to quickly learn and adapt to new technologies, I'm prepared to take on any new challenge I may face at work. In addition to technology, I have deep interests in aviation and transportation, stemming from extensive travels even before I was born. I have an Instagram account dedicated to my love for airplanes, which can be viewed at @flyingredtail. ## Work Experience ### Software Engineer @ Capital One Jan 2022 – Present | New York, New York, United States ### Software Engineer @ Vault Health Jan 2021 – Jan 2022 | New York, New York, United States Deliver time-sensitive and high-volume (2+ million orders/day) features, ranging from record-keeping to appointment scheduling, working with a team of 50 engineers and 5 product managers utilizing React, Flask stack with GraphQL Engineer, build, and optimize critical online infrastructure for Covid testing and vaccination workflows used by 5+ states, 7500+ organizations, 3500+ practitioners, and millions of individual customers across the US Enabled scalable company growth by redesigning and fully automating appointment scheduling workflow Expedited adoption of innovative payment solutions by leading engineering spikes for integrating third party processors Assist internal stakeholders in triaging and diagnosing platform issues during assigned rotations ### Software Developer @ CultureIQ Jan 2018 – Jan 2020 | Greater New York City Area Design, build and optimize survey platform features through working with a team of 15 engineers, 5 product managers, and 20 project managers. Transform company platform for international growth by designing and maintaining global architecture for platform internationalization (i18n) and localization (l10n). Adapt company platform for enterprise client needs by engineering role-based permission control for sensitive data. ### Computer Science Tutor @ NYU Tandon School of Engineering Jan 2013 – Jan 2017 | Greater New York City Area Provided specialized walk-in tutoring on Computer Science courses such as Python, C++ and Data Structures, as well as general help with other courses offered at NYU. Led review sessions and explained solutions to mock exam questions prior to major exams. Certified as a College Reading & Learning Association (CRLA) Level 1 Tutor. ### Mathematics Tutor @ NYU Tandon School of Engineering Jan 2013 – Jan 2014 | Greater New York City Area Tutored students during walk-in workshops in Pre-Calculus, Calculus I and Calculus II. Proctored Math Department exams. ### Undergraduate Researcher @ NYU Tandon School of Engineering Jan 2014 – Jan 2014 | Greater New York City Area Undergraduate research of the Lind Project. Performed unit tests and fuzzing tests on system calls to assess effectiveness of the sandbox. ### Orientation Captain @ New York University Jan 2013 – Jan 2016 | Greater New York City Area Planned and facilitated three-day, 60-event orientation program to assist over 700 incoming students to NYU every year in a smooth transition to college life. Coordinated with various departments at NYU on staffing and program content for a seamless orientation experience across multiple campus locations in New York City. Communicated with incoming students to increase awareness of orientation program through designing marketing materials, giveaways, virtual hangout programs, etc. Trained and led over 30 orientation leaders on essential orientation-related skills such as situational awareness, crowd management, customer service and cultural competence. ### Application Development Support Aide @ New York City Transit Jan 2016 – Jan 2016 | Greater New York City Area Created photo uploading tool for internal track photo database, enhancing data import efficiency and standardizing user input, using Django, Python, HTML and CSS. Defined specifications for data input into photo database. Created hurricane preparedness dashboard, with live statuses of flood mitigation measure deployment in low-lying areas of Manhattan, delivered in visualized form such as map and charts. Idenfied pain points in digitizing incident tracking systems at the agency and assessed use cases for the new system. Designed a new suite of map icons for use with track photo database, identifying important points of interest in the subway system. ### Web Assistant @ NYU Stern School of Business Jan 2014 – Jan 2014 | Greater New York City Area Participated in user experience redesign process of SternLink, user portal of Stern's website, including storyboarding and wireframing. Reviewed organization of Stern's content management system. ### Web Content Editor @ Washington Square News Jan 2014 – Jan 2014 Created homepage graphic and visual design for biweekly special issues with Photoshop, Illustrator and CSS. Coordinated with creative directors on major design elements for use in both printed and web versions of the newspaper. ## Education ### Bachelor of Science - BS in Computer Science New York University Jan 2012 – Jan 2017 ### Master of Science - MS in Computer Science New York University Jan 2012 – Jan 2017 ### Global Engineering Education Exchange Program in Computing and Software Systems University of Melbourne Jan 2015 – Jan 2015 ### Polytechnic Institute of New York University Jan 2012 – Jan 2013 ## Contact & Social - LinkedIn: https://linkedin.com/in/benson-tsai --- Source: https://flows.cv/bensontsai JSON Resume: https://flows.cv/bensontsai/resume.json Last updated: 2026-03-23