# Ben Weiss

> IT

Location: Jersey City, New Jersey, United States
Profile: https://flows.cv/benweiss

## Work Experience
### Full Stack Engineer @ DoubleBridge Technologies, Inc.
Jan 2024 – Present
•	Developed a Kubernetes test environment on GKE + Terraform to run web app across pods with autoscaling, health/ready checks, secure ingress; integrated Prometheus/Grafana; leveraged underutilized on-prem capacity to reduce cloud spend.
•	Shipped a production customer support chatbot (local Llama LLM on NVIDIA GPU + ChromaDB RAG with embeddings + web UI) enabling self-serve license lookup/reset workflows; deployed via Triton Inference Server with TensorRT-LLM backend and advanced inference tuning (quantization, KV-cache/attention optimization, continuous batching) to improve latency/throughput, deflecting 15+ tickets weekly and saving ~8–12 hours/week of manual resets.
•	Cut cloud infrastructure cost by ~28% YoY by right-sizing EC2, tightening caching, enabling S3 lifecycle policies, and decommissioning idle resources.
•	Led Tier-3 troubleshooting across Windows/Linux, Tomcat, Oracle/SQL Server, AD/SSO, drove root-cause fixes that cut repeat incidents ~25%.
•	Improved report/query runtimes ~30% through index design, query-plan analysis, and targeted caching; eliminating most critical peak-time timeouts.
•	Replaced recurring client workflows with Python automations (APIs/schedulers), boosting turnaround and avoiding tens of thousands in labor annually.
•	Spearheaded the modernization of record-keeping systems, improving accountability and transparency for management.

### IT Manager @ ZMR
Jan 2020 – Jan 2024 | Edison, New Jersey, United States
•	Centralized IT for ~100 users across multiple sites (Windows Server/AD, Azure AD/O365, Cisco/Meraki, VPN, MDM), reducing downtime ~20% and faster onboarding/offboarding.
•	Digitized dispatch & scheduling with live dashboards (PowerShell/SQL + Monday, Geotab, Omnitracs, Samsara); reducing manual coordination ~30%, boosting on-time performance and safety features.
•	Built 24/7 incident response with runbooks and clear escalation paths, reducing MTTR by 35%.
•	Led safety initiatives and conducted training sessions to promote compliance and workplace safety, reducing recorded incident rates by ~20% in three months.

### Manager @ Nivagen Pharmaceuticals, Inc.
Jan 2017 – Jan 2019
•	Ran Linux on AWS EC2 with cost-aware VPC/site-to-site VPN, routing, and security groups, reducing hosting spend ~25% while meeting SLAs.
•	Hardened and tuned sites (nginx, HTTPS/HSTS, caching, JS/CSS), improving speed and conversions.
•	Led marketing experiments using an A/B testing framework with analytics, reducing CPC ~18% and conversion rate up on key campaigns.
•	Built Python automations for customer comms (email/SMS/social APIs), reducing response times ~50% and eliminating manual queue backlogs; content/SEO ops drove ~20% YoY growth in online inventory revenue.

### Python Developer @ DoubleBridge Technologies, Inc.
Jan 2014 – Jan 2016 | Princeton, New Jersey, United States

### Network Team Lead @ The Home Depot
Jan 2013 – Jan 2014

### System Admin Assistant @ L&V Computer Services
Jan 2011 – Jan 2013


## Education
### Rutgers University Department of Computer Science

### Bachelor of Science - BS
Rutgers University–New Brunswick

### Associate of Science - AS in Computer and Information Sciences and Support Services
Mercer County Community College


## Contact & Social
- LinkedIn: https://linkedin.com/in/bentsionweiss
- Website: https://www.bentsionweiss.com

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Source: https://flows.cv/benweiss
JSON Resume: https://flows.cv/benweiss/resume.json
Last updated: 2026-04-05