Partnered closely with UX researchers to conduct user research, consolidate findings, and synthesize insights

Connected with internal subject matter experts to evolve my and my team’s understanding of new domains

Built prototypes for usability testing, and iterated on designs

Managed expectations and gathered feedback from multiple stakeholders across the organization and senior leadership

Collaborated with product managers and engineers to refine product requirements and define a phased approach to implement designs

Co-led our design system’s transition from Sketch to Figma, and advanced its evolution with design colleagues and engineers to increase efficiency, scalability, and accessibility

Facilitated cross-functional workshops and ideation sessions to generate concepts for the vision of our product

Developed a comprehensive vision proposal for our real-time alert consumption experience, presented it to senior leadership, received buy-in on key elements, and teamed with product and engineering to build the MVP

Collaborated with the lead designer and worked closely with product and senior leadership to launch our first user-facing administrative tool to support our public sector product, from initial discovery to final designs

Helped establish the company’s first design system, and partnered with engineering colleagues to implement it