• Manage daily office operations for a fast-paced financial services firm, ensuring a professional and efficient work environment

• Provide executive-level support to senior leadership, including calendar management, meeting coordination, and travel arrangements

• Coordinate client-facing activities and support high-level meetings with institutional and government partners

• Oversee vendor relationships, office logistics, and facilities management

• Process invoices, expenses, and administrative financial tasks in collaboration with accounting teams

• Maintain confidential records and support compliance-related processes in a regulated financial environment

• Assist with onboarding, recruiting coordination, and internal team operations

• Organize internal events, client meetings, and company presentations

• User Research & Analysis

Conduct user interviews, surveys, and competitive audits to understand user needs and pain points.

• Wireframing & Prototyping

Create wireframes, interactive prototypes, and high-fidelity mockups using Figma and Adobe XD to visualize site structure and flow.

• Website Design & Layout

Design responsive web interfaces that align with brand guidelines and optimize for user experience across devices.

• Collaboration & Feedback

Work closely with project managers, developers, and clients to translate business goals into engaging digital experiences.

• Content & Visual Strategy

Design visual content (icons, banners, illustrations) and collaborate on site architecture and information hierarchy.

• UX Testing & Iteration

Conduct usability testing and gather feedback to iterate on designs for improved performance and engagement.

• Salesforce Admin Collaboration

Support integration and user interface design for Salesforce-based dashboards, forms, and workflows within marketing sites.

• Conducted research, created personas, wireframes, and prototypes.

• Managed CRM records, built reports, and automated processes on Salesforce.

• Manage administration of Salesforce (users, roles, profiles, permissions).

• Configure and maintain custom objects, fields, workflows, validation rules, and reports.

• Build dashboards and reports to support business decision-making.

• Gather requirements from stakeholders and translate them into Salesforce solutions.

• Perform data management tasks including imports, exports, and data cleansing.

• Support system integrations and third-party applications.

• Provide user training and ongoing support.

• Ensure data integrity, security, and system performance.