# Beth Hamilton, PMP, CSM

> Program Manager | Creator of “Just-Enough” Process | Keeper of Order | Coach and Mentor | Passionate about driving and supporting teams at mission-driven organizations

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/bethhamiltonpmpcsm

Experienced technical program manager with 12+ years enabling product development teams at late-stage startups as well as public companies. I specialize in building program management practices that increase the likelihood of success for product organizations, implementing "just enough" process to drive efficiency without creating unnecessary weight.

Select accomplishments:

*Hired and developed a team of 7 senior and staff-level program managers, promoting 2 to staff level through coaching and mentorship
*Designed and rolled out a company-wide OKR framework for all product management teams, establishing standardized cadence and structure for goal-setting and progress tracking
*Led a subscription product initiative from inception through public launch and two years of iterations, owning vendor negotiations, fraud prevention protocols, and customer support workflows

I thrive in environments that crave structure and direction, whether standing up agile practices for distributed teams, guiding organizations through acquisitions and reorganizations, or serving as a stabilizing force during periods of significant change.

Open to program management, product operations, and chief of staff opportunities.

Areas of expertise: Program Management | Product Operations | OKRs | Agile & Scrum | Cross-Functional Leadership | Vendor Management | Team Development | Jira | Confluence

## Work Experience
### Senior Staff Technical Program Manager @ NerdWallet
Jan 2024 – Jan 2025
📌 Lead Program Manager for NerdWallet's first paid subscription product. Supported the effort from inception to public launch and 2+ years of iterations, managing cross-functional dependencies across 5 scrum teams.
📌 Developed business cases for vendor renewals and strategic investments; owned contract negotiations for payment processors and subscription management software, presenting recommendations to leadership.
📌 Created processes for fraudulent activity monitoring and response, including handling all payment disputes and establishing protocols with the customer support team.

### Manager--> Senior Manager, Technical Program Management @ NerdWallet
Jan 2021 – Jan 2024
📌 Managed team of 7 program managers, hired 4 and promoted 2 to Staff
📌 Rewrote PGM job ladders and led team offsite to create team cohesion and collaboration.
📌 Rolled out org-wide OKR tracking framework and Jira roadmapping tools
📌 Facilitated cross-org engineering steering community, driving security and legal driven engineering projects.
📌 Promoted to Senior Manager March 2023

### Senior-->Staff Program Manager @ NerdWallet
Jan 2018 – Jan 2021
📌 Lead Program Manger for all marketing-driven product & engineering initiatives, managing cross-functional dependencies and prioritization. 
📌 Acted as chief of staff for product and marketing directors across various business units, helping them run their teams with efficiency and continuously implemented improvements.
📌 Promoted to Staff Program Manager October 2021

### Program Manager - Product, Design, and Engineering @ Embroker
Jan 2016 – Jan 2018 | San Francisco, California
📌 Lead technical program manager for Embroker’s product and engineering organization across San Francisco, Chicago, and Belgrade, Serbia. 
📌 Implemented processes, scrum ceremonies, and release plans to successfully deliver Embroker’s product launch in October 2016—an online platform for comparing, purchasing, and managing business insurance. 
📌 Supported 15+ major product releases in 2016 and 2017. Hired and managed 2 scrum masters located in Serbia.

### Manager, Program Management @ Esurance
Jan 2012 – Jan 2016 | San Francisco, California, United States
📌 Manager, Program Management | January 2014 to August 2016 | Lead scrum master and program manager for Esurance’s first agile pilot program. Facilitated a cross-functional team of 40 people tasked with creating a new customer experience for the digital sales channel. 
📌 Project Manager, Ecommerce Product Management | September 2012 to January 2014 | Coordinated all documentation for the ecommerce team, managing on-time delivery of business cases, project briefs, and business requirements documents.

### Project Manager @ Computer Courage
Jan 2009 – Jan 2012 | Berkeley, CA

### Store Planning Coordinator @ SEPHORA
Jan 2008 – Jan 2009 | San Francisco, CA

### Operations Associate @ RS Investments
Jan 2006 – Jan 2008 | San Francisco, CA


## Education
### B.S. in Business Administration
University of California, Berkeley, Haas School of Business


## Contact & Social
- LinkedIn: https://linkedin.com/in/bethhamiltonsf

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Source: https://flows.cv/bethhamiltonpmpcsm
JSON Resume: https://flows.cv/bethhamiltonpmpcsm/resume.json
Last updated: 2026-04-13