I am a Design Lead with 15 years of experience working in large organizations that span across executive communications, corporate strategy; 5+ years as UX/Product Designer supporting Hewlett-Packard Enterprise core as-a-service portfolio.

2022 — NowHewlett Packard EnterpriseProduct Designer

2022 — Now

California, United States

2020 — NowHewlett Packard EnterpriseUser Experience Designer, GreenLake Central

2020 — Now

United States

2020 — 2020Hewlett Packard EnterpriseUser Experience Engineer

2020 — 2020

Point Next / Total Customer Experience and Quality

End-to-end Product Design for Entry Level Storage Offering and other projects.

User Research- Advocating for customers by gathering insights and promoting team participation in Customer Interviews, Lean Coffee (democratic focus group). Leveraging alternate feedback opportunities by Interviewing Customer Support Engineering and listening to Customer Support calls and documenting/ sharing the feedback with team members and managers.

Visual Design- Creating accessible, consistent, and brand compliant visual design for User Interfaces that keep the user at the center in HPE's products.

Design Thinking- Connecting internal and external stakeholders by facilitating virtual and interactive Design Thinking activities to maximize collaboration, vision, product/technology knowledge and customer-centric design.

User Research Operations and Project Management- Building a User Research practice where there was none before. Establishing connections with organizations who are close to customers and/or generate customer feedback, and building processes for ongoing research activities: Planning, Templates, Knowledge Management/Documentation, Research Advocacy, and Insight Sharing.

2016 — 2020Hewlett Packard EnterpriseVisual Design Lead, SDCG (Software-Defined and Cloud Group)

2016 — 2020

Palo Alto, CA

UX Research for Chief Design Office- collaborating with lead researcher, dev and design leads to conduct research for an open source framework for mobile apps. Worked mostly on planning, competitive research, helping craft interview scripts, taking notes during interviews, identifying reoccurring patterns and summarizing findings. Learned how to drive deeper levels of understanding into needs, goals and motivations of our stakeholders by asking “why” to perceived needs.

Agile transformation team- working together with agile coaches, scum masters, designers and writers to help plan and execute the adoption of Agile practices in the Software-Defined and Cloud Group. Our latest event: Open Space Agility (100+ attendees in Ft. Collins, CO.) Contributed by developing overall messaging, storytelling and branding: visuals (digital and printed), as well as a mascot and swag (t-shirts and stickers) and a mobile website prototype. Crafted a survey to gather feedback, the results were an outstanding overall rating of 4.5 out of 5 stars, and 75% of respondents wanting another event.

Collaborating with HPE’s UX team- collaborating with senior management (VP of product), PMs, UX designers, Marketing, and internal/ external Researchers/ facilitators on planning usability testing for an enterprise application in multiple locations in the US. Supporting logistics throughout the project. Documenting and sharing findings. Learned to work with a multi-disciplinary team and observed ways for future process optimization. As an additional project, creating quick hand-drawn wireframes for revamping an internal enterprise application for overall time tracking.

Culture and L&D programs- Actively shaping, planning, and executing internal culture and L&D programs. Focus: SDCG #schooled (L&D virtual platform)- crafting mission/vision, ideating and proposing branding, covering all logistics. Learned collaboration and leadership practices from best-in-class management.