Responsible for metrics and monitoring integrationfor business services. Proficient in automating operational processes and implementing workflows for autonomous issue resolution. Skilled in CI/CD pipeline establishment using IaC (CDK, CloudFormation), managing multi-region deployments, and providing on-call support for Amazon Last Mile Delivery teams. Expert in troubleshooting technical issues through root cause analysis, maintaining infrastructure, scaling/descaling for peak demands, and collaborating across dev, operations, and SME teams for streamlined processes. Additionally, adept at addressing security, infrastructure, network, and software risks for business teams within the organization.