# Bianca Czaderna > Technical Account Manager at Shopify Location: United States, United States Profile: https://flows.cv/biancaczaderna Technical Product Manager with extensive experience successfully developing and launching features for an end-to-end identity risk solution that helps banks and fintechs automate and manage their decisions for onboarding, ongoing fraud, and credit underwriting. Familiarity with Javascript, with a proven track record in strategic roadmap planning, product lifecycle management, and writing client-facing documentation and leading product trainings. Previous work experience addressing client needs with technical solutions as a Solutions Architect. ## Work Experience ### Technical Account Manager @ Shopify Jan 2026 – Present ### Product Manager @ Alloy Jan 2022 – Jan 2025 | New York City Metropolitan Area •Act as liaison with client-facing teams to triage and prioritize feature requests and issues regarding our core decisioning engine and dashboard •Run the day-to-day operations of a squad which works on the core decisioning logic and user interface for the logic flows •Write feature requirements for each project, working with engineering and design to define the Minimum Viable Product •Oversee the full software development life cycle of each project •Perform quality assurance testing (QA) on each feature before releasing •Collaborate with Product Marketing to write client communication and manage the release process •Write client-facing product documentation and develop and lead trainings on new features for both clients and internal client-facing teams ### Solutions Architect @ Alloy Jan 2019 – Jan 2022 | New York City Metropolitan Area •Served as the technical point-of-contact on client implementations (built workflows, ran tests, made necessary code changes, led trainings for the client) to get them to a successful go-live •Provided technical assistance post-launch for strategic clients via a ticketing system •Collaborated with Go-to-Market working group; worked on first implementations of new Underwriting features and provided product feedback •Demoed the product to prospects and served as the technical expert on pre-sales calls ### Software Engineering Student at The Grace Hopper Program @ The Grace Hopper Program at Fullstack Academy Jan 2018 – Jan 2019 | Greater New York City Area • Gained acceptance to a rigorous, fast-paced 4.5 month immersive software engineering program with an 8% acceptance rate, focusing on fullstack JavaScript web development. • Quickly grasped material from the curriculum which included coursework in Node.js, Express, React, Redux, SQL, Sequelize, Postgres, HTML, CSS, JavaScript frameworks, Mocha, Chai, Jasmine, services & APIs, system architecture, git version control, shell & systems, and test-driven development. • Rapidly solidifed in computer science fundamentals, such as algorithms, data structures, object-oriented programming, recursion, and asynchronous programming. • Excelled in a pair-programming environment. • Developed projects in both individual and group settings utilizing an agile workflow schema. ### Client Associate @ UBS Jan 2017 – Jan 2018 | Greater Boston Area Led the marketing, client service, and technology improvements of a startup financial advisory business under the umbrella of UBS. ### Freelance Editor & Writer @ self-employed Jan 2014 – Jan 2017 | Greater New York City Area Edited, fact-checked, and wrote content for web and print publications. ### Marketing & Education Intern @ Clark Art Institute Jan 2009 – Jan 2011 | Williamstown, MA Researched new art education methods and technology for the new Visitors’ Center and contemporary wing; led planning and presentation for museum-wide events; delivered gallery talks to various audiences. ## Education ### Bachelor of Arts - BA in English, Cum Laude Williams College Jan 2007 – Jan 2011 ### Visiting Student in Theology, English University of Oxford Jan 2010 – Jan 2011 ### Masters in Theological Studies in History of Religion University of Notre Dame Jan 2012 – Jan 2014 ### Bachelor of Arts - BA in English Language and Literature/Letters Williams College Jan 2007 – Jan 2011 ## Contact & Social - LinkedIn: https://linkedin.com/in/biancaczaderna --- Source: https://flows.cv/biancaczaderna JSON Resume: https://flows.cv/biancaczaderna/resume.json Last updated: 2026-03-29