Lead Designer for Procurement (A Coupa flagship product)

• Led the design of a core Coupa document over a 3+ year project, projected to reduce processing time by 20% and increase customer base by 15%

• Improved CTA for end users, leading to an estimated 85% faster decision rate

• Designed a 'workbench' for suppliers, reducing time to action and enhancing supply assurance

Lead Designer for Supply Chain Collaboration (Coupa's newest product)

• Streamlined buyer and seller communication through a dashboard experience that helps in visualizing large data sets.

• The new design launch is set to reduce supply chain delays by 35%

• Worked on AI features that boosts the overall speed of working on large data

• Led design of high-impact support product at Google, reducing cognitive load and improving data

quality.

• Collaborated with Product managers and engineers to align on design solutions for on-time release.

• Streamlined workflows, reducing task completion time by 5 mins for support team agents.

• Drove UX vision, design strategy, and design execution

• Created low fidelity to high fidelity interactive prototypes to conduct fast and iterative usability testing

• Designed and launched MVP features that lead to an increased user base by 30% in the first quarter

Simplified dashboard experience and navigation which reduced drop off rate by 42%