# Bilwa Joglekar

> Product at Coupa | Ex-Google | AI Designer focused on AI agents and generative UX to shape intelligent, adaptive B2B experiences.

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/bilwa

I’m a seasoned UX Designer with 5+ years of experience crafting intuitive, human-centered digital experiences across complex, data-driven systems. As a Stanford-certified AI-UX specialist, I aim to deliver scalable, user-first solutions that align business objectives with user satisfaction. 

At Coupa, I led transformative projects, redesigned workflows, optimized information architecture, and built systems that drive measurable impact. Known for fostering cross-functional collaboration, I bridge design, product, and development teams to ensure seamless execution.

Passionate about AI innovation and storytelling, I excel at simplifying complexity to create forward-thinking designs that inspire engagement and deliver results.

## Work Experience
### Senior User Experience Designer @ Coupa Software
Jan 2025 – Present | San Mateo, California, United States

### User Experience Designer @ Coupa Software
Jan 2021 – Present | San Mateo, California, United States
Lead Designer for Procurement (A Coupa flagship product)
• Led the design of a core Coupa document over a 3+ year project, projected to reduce processing time by 20% and increase customer base by 15%
• Improved CTA for end users, leading to an estimated 85% faster decision rate
• Designed a 'workbench' for suppliers, reducing time to action and enhancing supply assurance

Lead Designer for Supply Chain Collaboration (Coupa's newest product)
• Streamlined buyer and seller communication through a dashboard experience that helps in visualizing large data sets. 
• The new design launch is set to reduce supply chain delays by 35%
• Worked on AI features that boosts the overall speed of working on large data

### Interaction Designer @ Google
Jan 2021 – Jan 2021 | San Francisco Bay Area
- Led design of high-impact support product at Google, reducing cognitive load and improving data 
   quality.
- Collaborated with Product managers and engineers to align on design solutions for on-time release.
- Streamlined workflows, reducing task completion time by 5 mins for support team agents.

### Lead User Experience Designer @ Antifragile Quotient | AQ
Jan 2020 – Jan 2021 | Oregon, United States
- Drove UX vision, design strategy, and design execution
- Created low fidelity to high fidelity interactive prototypes to conduct fast and iterative usability testing
- Designed and launched MVP features that lead to an increased user base by 30% in the first quarter
   Simplified dashboard experience and navigation which reduced drop off rate by 42%

### Freelance UX Designer @ Unknown
Jan 2020 – Jan 2020 | San Francisco Bay Area

### User Experience Research Intern @ Korn Ferry
Jan 2019 – Jan 2020 | Greater Philadelphia, Pennsylvania
Conducted range of mixed research methods such as surveys, usability testing, customer interviews and concept testing to gather critical data that informed user centric design solutions and helped shaped product strategy

### Graduate Student @ Thomas Jefferson University
Jan 2018 – Jan 2020 | Greater Philadelphia Area

### Technical Support Help Desk Assistant @ Thomas Jefferson University
Jan 2018 – Jan 2020

### UX Designer for Non Profit @ Supportive Older Women's Network (SOWN)
Jan 2019 – Jan 2019 | Greater Philadelphia Area
- Collaborated with a team to enhance website experience for Supportive Older Women's Network 
   (SOWN) by focusing on information architecture and user flows.
- Designed and implemented web experiences, emphasizing consistency and improving information 
   hierarchy.
- Conducted discovery research, developed high/low fidelity mockups, and created interactive 
   prototypes using HTML, Angular, and CSS.

### Senior UX Designer @ BlueMark Software Pvt. Ltd
Jan 2017 – Jan 2017 | Pune Area, India
Designed and developed a mobile and web application called 'Ablifree' a business platform which focuses on connecting people, communicating and growing the business.
Researched to understand the needs and goals of my target audience to fulfill a user-centric design. 
Enhanced my UI design skills, to understand the use of colors, fonts, assets and so on. 
Collaborated this knowledge of UX and UI to produce prototypes and mockups for both websites and mobile applications.

### User Experience Designer @ BlueMark Software Pvt. Ltd
Jan 2017 – Jan 2017

### Architectural Intern @ Suman Shilp
Jan 2016 – Jan 2016 | India
Worked on a handful of ongoing architecture projects in and around Pune city.
Lead and execute a design project (design of a clubhouse) under the guidance of my principal architect.  Had opportunity to visit current sites and gain practical knowledge from it. Worked on rendering tools and got to improve on the presentation skills.


## Education
### Certification in AI and UX Design Essentials
Stanford University

### Masters in User Experience Design and Interaction Design. in Design and Research, Web and Mobile design.
Philadelphia University

### Bachelor's degree in Architecture
Savitribai Phule Pune University

### Dr Kalmadi Shamrao High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/bilwajoglekar
- Portfolio: https://bilwajoglekar.com

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Source: https://flows.cv/bilwa
JSON Resume: https://flows.cv/bilwa/resume.json
Last updated: 2026-04-13