Sunnyvale, California, United States
• Developed APIs and microservices to support 20,000+ daily returns, enabling agent-led processing and boosting customer satisfaction by 15%.
• Implemented event-driven workflows to validate vendor agreements and generate return labels, reducing supply chain costs by 20%.
• Built Spring Boot + Kafka validation framework with JSON comparators to automate regression checks, cutting QA effort by 150 person-days across returns pipelines.
• Improved legacy code quality and stability by raising test coverage 45%, identifying implementation gaps, and reducing latency by 15% and operational incidents by 10%.
• Deployed services using Docker + Kubernetes pipelines with feature-flag–based rollouts, ensuring reliable and controlled feature releases.
• GenAI/Copilot Initiatives: Automated data extraction, documentation, and test generation, saving 16 hours per sprint, shortening onboarding from 2 weeks to 5 days, and cutting release cycles by 25%.
• Mentored junior developers and led code/design reviews, elevating team-wide delivery velocity and adherence to engineering best practices.