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Experience
2024 — Now
2024 — Now
New York, NY
• Architected and launched Otto, a React-powered AI assistant embedded in Salesforce to tackle core workflow failures that account for over 75% of all user feedback complaints. The launch of Otto has immediately lowered Average Handle Time (AHT) by 6% the first month.
2024 — 2024
2024 — 2024
New York, New York, United States
• Led an agile team of full-stack engineers to pioneer innovative UI solutions focused on enhancing both internal cross-team processes and external workflows.
• Spearheaded an optimization initiative for our ads delivery team, addressing propagation delays in scheduled queries exceeding 10 minutes. Collaborated with the platform team to achieve a comprehensive database cleanup resulting in a 55% median reduction in propagation delays. This lift was realized by significantly reducing the size of critical legacy database tables, downsizing them from over 70 million rows to 17 million rows.
• Oversaw the integration of Sentry for frontend error tracking, incorporating session-replays to enhance troubleshooting capabilities. Requests belonging to the same replay are uniquely tagged and searchable within our server logs, effectively bridging frontend error reporting with backend
error logs for comprehensive error monitoring and analysis.
2023 — 2024
2023 — 2024
New York, New York, United States
• Designed and created a comprehensive UI framework to streamline the setup and validation processes for both dependent and orthogonal AB test experiments. This new experimentation framework has been integrated across our core engineering teams.
• Engineered a UI dashboard centralizing the training, deployment and metrics of inference
models for AXON 2.0, our cutting-edge AI recommendation engine. This new model management system streamlines our research science team’s workflow by significantly reducing the turn-around time of managing models.
2022 — 2023
2022 — 2023
Palo Alto, California, United States
• Prototyped a responsive website that communicates with an OEM-installed SDK to serve personalized app suggestions to users during new phone setup.
• Expanded MAX targeting options to include age, gender, device type and custom keywords.
• Added scope granularity for application access for AppLovin’s OAuth service.
• Revamped our core legacy admin settings from server-side rendered PHP views based in MVC to client-side-rendered React views based in Service Oriented Architecture.
2018 — 2021
2018 — 2021
Palo Alto, California
• Added new report and chart analytics for AppLovin’s dashboard with Redux and Highcharts.
• Combined core standalone features into a shared onboarding wizard for our flagship product MAX.
• Integrated several 3rd party services using OAuth for scheduled aggregated data collection.
• Designed and contributed core components and hooks to our internal commons npm package.
Education
University of Waterloo
Bachelor of Applied Science - BASc
2013 — 2018