# Bonnie C.

> Software Engineer at Dropbox

Location: South San Francisco, California, United States
Profile: https://flows.cv/bonniec

Experienced software engineer building software for infrastructure and product. Projects in C++, Python, Go. Frontend experience with React. Previous experience includes operations and analytics across multiple business departments, including Pre-Sales, Post-Sales, Finance and Marketing. During my career, I've developed the ability to synthesize business challenges.

## Work Experience
### Software Engineer @ Dropbox
Jan 2019 – Jan 2024
Software Engineer in Product, building tools to allow our customers to automate away the mundane aspects of their operations!
 
Previously: Software Engineer in Infrastructure, working on incident management, reliability, availability and automation tooling. I built the incident management and reporting tool and the automated availability outage reporting that is highlighted in our blogpost https://dropbox.tech/infrastructure/lessons-learned-in-incident-management

### Analyst, Security Operations @ Dropbox
Jan 2018 – Jan 2019

### Analyst, Product Security/Safety @ Dropbox
Jan 2017 – Jan 2018 | San Francisco Bay Area
Product Security/Safety/Abuse Prevention Analyst

### Global Revenue Operations Analyst @ Dropbox
Jan 2016 – Jan 2017 | San Francisco Bay Area

### Manager, Professional Services @ NetSuite
Jan 2016 – Jan 2016 | San Francisco Bay Area
Directly managed an onshore analytics and operations team supporting a 1000 person professional services organization.

### Professional Services Operations Manager @ Apttus
Jan 2015 – Jan 2016 | San Mateo, CA
Lead a reporting team responsible for management decks covering all activity around a $50m annualized PS business. Metrics include: Billings, selling/delivery effective rates, headcount, bookings, revenue and project health analysis.

### Senior Operations Analyst @ NetSuite
Jan 2014 – Jan 2015 | San Francisco Bay Area
Sole onshore analyst supporting the entire professional services organization.

### Manager - Analytics, Strategic Planning, & Administration @ Cronos Capital Corp.
Jan 2013 – Jan 2014 | San Francisco

### Marketing Analyst @ Cronos Capital Corp.
Jan 2011 – Jan 2013 | San Francisco

### Executive Administrative Assistant @ Cronos Capital Corp.
Jan 2010 – Jan 2011

### Inventory Management Technician @ LyChron LLC
Jan 2010 – Jan 2010

### Sales Support Assistant @ Philips & Lite-On Digital Solutions
Jan 2009 – Jan 2010


## Education
### Bachelor's degree
University of Michigan

### Software Engineering
Hackbright Academy

### National Chengchi University


## Contact & Social
- LinkedIn: https://linkedin.com/in/bonnie-chen
- Website: https://github.com/bonniech3n

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Source: https://flows.cv/bonniec
JSON Resume: https://flows.cv/bonniec/resume.json
Last updated: 2026-04-01