# Bonnie Lau > UI/UX | Product Designer Location: San Francisco Bay Area, United States Profile: https://flows.cv/bonnielau I was taught I shouldn’t judge a book by its cover but the cover is not just superficial. It’s the first user interaction. Design is no longer just a piece of beautiful art; it’s logical and emotional at the same time. My passion is to learn and improve human-centered designs. By synthesizing data into insights, I am better able to shape the product into something beautiful, meaningful, and functional. Specialties: research, UX strategy, visual design, and branding SKILLS user research, UX strategy, competitive analysis, card sorting, information architecture, heuristic evaluation, usability testing, wireframing, prototyping, animations, visual design, accessibility, usability testing, HTML, and CSS. TOOLS Figma, Sketch, and Adobe Suite ## Work Experience ### UI/UX, Web Designer @ Kwan Designs Jan 2021 – Present | San Francisco Bay Area End-to-end brand and website creation, including strategy, branding, content direction, design, and implementation. ### UI/UX Designer @ Kwan Designs Jan 2021 – Jan 2021 | San Francisco Bay Area The project scope focused on resolving low user activation. Responsibilities included: UX design, research, user testing, visual design, and stakeholder collaboration. ### Principal UX Strategist / Visual Designer @ Blue Shield of California Jan 2022 – Jan 2025 | Oakland, California, United States ### Design Manager @ The ABD Team Jan 2015 – Jan 2020 | San Francisco Bay Area Many HR and benefits consultants unintentionally overwhelm employees with a firehose of information about their benefits plans. This can result in the employees not understanding their benefits to take full advantage. Worse yet, they are falsely led to believe their company offer poor plans. My job was to simplify these communications by providing clean and structured user-centric designs. Often this resulted in the employees using their benefits more effectively, the companies being happier that their employees are content, and the brokerage better able to keep these clients. ### Employee Benefits Account Manager @ The ABD Team Jan 2014 – Jan 2015 | San Francisco Bay Area ### Benefits Account Manager @ Hays Companies Jan 2013 – Jan 2014 | Burlingame, CA ### Personal Account Manager @ AEIS Jan 2012 – Jan 2013 | San Mateo, CA ### Employee Benefits Account Manager @ Keystone Brokerage & Consulting Jan 2004 – Jan 2012 ## Education ### Certification in UI/UX Design Springboard ### Bachelor of Arts in Digital Media Art San José State University ## Contact & Social - LinkedIn: https://linkedin.com/in/bonnieklau - Portfolio: https://www.bonnielau.com/ --- Source: https://flows.cv/bonnielau JSON Resume: https://flows.cv/bonnielau/resume.json Last updated: 2026-04-13