# Boyang Jiao

> User Experience Designer & Strategist at Ant Financial

Location: San Bruno, California, United States
Profile: https://flows.cv/boyang

I am an active design thinker and I solve problems using user-centered approaches. And good at user experience design, user experience research and design strategy.

My passion is using my sharp insight on people and design thinking with empathy to create and balance value for people, business and society.

## Work Experience
### Staff Product Designer @ Ant Group
Jan 2020 – Present | Shanghai City, China
Product designer at the International Department. Focusing on global digital payment system.

### Senior UX Designer @ Souche
Jan 2019 – Jan 2020 | Hangzhou, Zhejiang, China
UX Designer at Automotive Retail Department.

-UX design on Auto Dealer SaaS system.
-Service Design on automotive new retail program.
-Design consulting for Volvo on digital transformation (APP & CMS Platform)

### Product Designer @ IDEO.org
Jan 2018 – Jan 2018 | San Francisco Bay Area
Collaborating with Hopelab and unite Center for Humane Technology together working on the non-profit project of exploring the positive core of social media platform to design a new solution for teenagers and young adults in loneliness.

### User Experience Researcher @ Tencent
Jan 2017 – Jan 2017 | Shenzhen, Guangdong, China
Worked at Market & User Research in the Interactive Entertainment Department. Conducted user research, data analysis and propose design solutions for all mobile games which are Tencent agented. 

- Qualitative and quantitate research for mobile games.
- Facilitating workshops with stakeholders to identify user-centered product needs.
- Collaborating with developers and operation team to craft research projects. 
- Interpreting data to identify key metrics and analyze user behaviors and product features.
- Facilitated business strategy decision-making by leading research on marketing growth.

### Research Assistant - Perception and Cognition Lab @ University of Missouri-Columbia
Jan 2016 – Jan 2016 | Columbia, Missouri Area
Perception and Cognition Lab study how people process and combine new perceptual information with pre-existing knowledge such that they can reach these quick, effortless decisions about the world around them. This research is in the areas of memory, attention, perception, categorization, and letter recognition. 

I worked with professor Rouder Jeffery developing nonlinear hierarchical models for improved estimation and inference, and ultimately better theory development, across a number of domains. 

- Assisting in the research on data collection and analysis

### Co-founder, Product Designer @ One Click
Jan 2013 – Jan 2016 | Columbia, Missouri Area
One Click is a discount and lives information platform designed especially for Chinese international students at the University of Missouri-Columbia. 

- Leading team to define product roadmap and conducting strategic planning. 
- Lead end-to-end UX design and research to help guide development of the product. 
- Facilitated a human-centered decision-making process by leading research of consumer members.

### Therapist Assistant @ United Cerebral Palsy Heartland
Jan 2015 – Jan 2016 | Columbia, Missouri Area
United Cerebral Palsy Heartland Child Development Center, which place is a nonprofit, charitable organization dedicated to supporting individuals with cerebral palsy and other disabilities, including Down Syndrome, Autism Spectrum Disorder, physical and developmental disabilities and traumatic brain injury.

As a therapist assistant, I tried to help therapists - parents build a better information interaction method to improve children development environment.

- Taking care of children about their daily life.
- Assisting therapist making mental and physical treatment for children.
- Writing daily notes to record children’s information.
- Communication with parents about children health situation.

### Research Assistant - Cognitive Development Lab @ University of Missouri-Columbia
Jan 2014 – Jan 2014 | Columbia, Missouri Area
Cognitive Development Lab focusing in particular on how children represent, process, and understand key aspects of mathematics, ranging from Arabic numerals to algebraic equations, and on the underlying cognitive systems (e.g., working memory) that support this learning. 

- Assisting in the development research on data collection and entering, focusing on psychological factors influencing the academic grade.


## Education
### Master of Design (MDes) in Interaction Design
California College of the Arts
Jan 2017 – Jan 2018

### Bachelor of Arts (BA) in Psychology
University of Missouri-Columbia
Jan 2012 – Jan 2016


## Contact & Social
- LinkedIn: https://linkedin.com/in/boyang-jiao
- Portfolio: https://Boyangjiao.com

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Source: https://flows.cv/boyang
JSON Resume: https://flows.cv/boyang/resume.json
Last updated: 2026-03-25