# Bo Zhao

> Product Design@ Cisco Meraki

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/bozhao

I am a designer with 9+ years of experience designing digital products that are intuitive, scalable, and grounded in user needs. I've worked with teams at companies like Cisco and Hexagon, as well as global architecture firms, helping turn complex problems into thoughtful design solutions. Along the way, I’ve led cross-functional collaboration, mentored junior designers, and contributed to great outcomes of user engagement and subscription increase. I’m especially interested in the intersection of technology and human behavior, and how design can make that connection clearer and more useful.

## Work Experience
### Product Design Lead @ Cisco Meraki
Jan 2022 – Present | San Francisco, California, United States
• Lead design for enterprise networking products, aligning UX strategy with $1B+ business goals.
• Increased user engagement by 25% through product roadmap alignment and iterative UX improvements.
• Reduced onboarding friction by 35% and boosted NPS by 10 points with targeted prototyping and usability testing.
• Partnered with PMs and engineers to launch s major SaaS platform, achieving 90%+ user satisfaction.
• Improved stakeholder alignment and reduced design iterations by 35% through co-creation workshops.
• Created high-fidelity prototypes and narratives that helped secure a 20% increase in project funding.
• Translated complex business needs into clear UX solutions, increasing feature adoption by 15%.

### Program Mentor @ University of Washington, Master of Human-Computer Interaction + Design
Jan 2022 – Present
• Met with students to review portfolios, discuss interview strategies, and set career goals.
• Shared professional experience to enhance technical and soft skills.
• Supported students transitioning from school to work.
• Assisted with reviewing graduate applications and selecting candidates.

### UI/UX Designer @ Freelance UX/UI Design
Jan 2018 – Present
• Designed end-to-end digital products for clients in healthcare, fintech, and e-commerce—driving $1M+ in revenue.
• Led research, A/B testing, and data analysis to increase app conversion by 22%.
• Partnered with stakeholders and engineers to deliver intuitive interfaces and seamless user flows.
• Produced wireframes, prototypes, and final designs for websites and mobile apps.

### Senior UI/UX Designer @ Hexagon Manufacturing Intelligence
Jan 2020 – Jan 2022 | Camarillo, California, United States
• Led a full redesign of CAM/CAD products, resulting in a 40% increase in daily active users.
• Conducted 50+ user interviews, converting 90% of insights into actionable design changes.
• Reduced support tickets by 30% through user-informed interface updates.
• Established a unified design system for 5+ product teams, cutting development time by 20%.
• Improved onboarding and accessibility, increasing customer retention by 25% and driving a 15% rise in quarterly sales.
• Managed end-to-end UX workflows, driving continuous iteration and launch-readiness.

### Architectural Designer @ SmithGroup
Jan 2017 – Jan 2020 | Dallas/Fort Worth Area
•	Project design and coordination in all phases
•	Design proposal and presentation for project interview
•	3D Modeling and rendering,  AR/VR support
•      Documentation and BIM coordination
•	Collaborate with consultants, engineers and contractors
•	Construction management

### Architectural Designer @ Cooper Carry
Jan 2016 – Jan 2017 | Washington, District Of Columbia
•	Scheme design, project developing and planning
•	3D and BIM modeling, VR support
•	Construction administration and communication
•	Project analysis, and interviews

### Graphic Designer @ Illinois Fire Service Institute
Jan 2014 – Jan 2016 | Urbana-Champaign, Illinois Area
Development of new design concepts, graphics and layouts; printing quality control

### Lab Assistant @ University of Illinois at Urbana-Champaign
Jan 2015 – Jan 2016 | Urbana-Champaign, Illinois Area
Software and hardware maintenance; laser cut and 3D printer maintenance and operation


## Education
### Master of Architecture - MArch in Architecture
University of Illinois Urbana-Champaign

### Certification Program in User-Centered Design (HCDE Department)
University of Washington

### Master of Science - MS in Civil Engineering
University of Illinois Urbana-Champaign

### Graduate Exchange Program in Architecture
Technical University of Munich

### Bachelor of Architecture (B.Arch.) in Architecture
Chang'an University


## Contact & Social
- LinkedIn: https://linkedin.com/in/bozhaodesign

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Source: https://flows.cv/bozhao
JSON Resume: https://flows.cv/bozhao/resume.json
Last updated: 2026-04-13