• Design and implemented star schema and ETL enhancements to integrate the Performance system into the Sumtotal LMS reporting system.

o Architected goal and assessment star schema based on business requirements through conferring with product management and technical leads.

o Implemented Goal and Assessment star schema before target dates.

o Re-architected key parts of the ETL to reduce transaction log consumption during the Extract phase and also improved inherent inefficiencies in the ETL computation of deleted records.

• Designed and implemented a complete framework for desigining and delivering hot fixes and customizations that provides database and file tracking. automatic installaton, and prerequisite management.

• Architected and implemented security layer of OLAP-based reporting system in the span of one month, due to customer demand.

• Integrated support and development teams to address key missing features and defects identified by customer support with immediate application into the Report Manager product.

• Improved our partner relationships with third-party content vendors NetG and SkillSoft:

o Proposed a key improvement in the offline-feature which NetG subsequently adopted. We later integrated this refinement in the subsequent product release.

o Collaborated with IT and product marketing in the establishment of a test server which will allow our content partners to validate that their content works correctly with our LMS product.

• Proposed, adopted and deployed a new learning activity model to engineering and marketing that provides a unified model for learning activity groups and hierarchically structured learning activities.

• Lead architect of module that supports content-interoperability standards represented by the AICC(Aviation Industry CBT Committee) and SCORM(Sharable Content Object Reference Model) specifications. Instrumental in helping Docent become the first major LMS vendor to be AICC-certified for the Web.