Worked on identifying the sources of current and potential harm to our backends (ElasticSearch, MySQL Database, background job framework, application server) and coming up with fixes for them. Advised during the product design/readiness review process to help minimize the potential harm to these backends upon launch.

Worked on the main BetterWorks app delivering critical, time-sensitive fixes. Found high value features for Product and Design by looking for emerging usage/error trends. Advised during Product Development Review meetings so that engineering team can build scalable product while addressing core business needs.