As Director of Design, my objective was to lead the team focused on expanding Medallia's self-serve admin platform. With our product and engineering partners, as well as, partnerships across the org, we rapidly delivered holistic capabilities to meet customer needs, business priorities, and in accordance with our UX foundations.

• Oversaw UX strategy and execution for Medallia's suite of admin tools

balancing backwards compatibility, re-imagined UX and speed to market.

• Grew and coached a team of five product designers

• Managed Design capacity against dynamic roadmap prioritization, user research planning and design system planning

• Partnered with Visual Design and Design Engineering to evolve the Medallia visual design system and component library and meet strict accessibility requirements

• Managed the development and maintenance of design principles, UX patterns, content guidelines, as well as guiding tooling and process.

I joined Medallia as a Principal Product Designer to get back to my craft and gain experience working on enterprise products and product teams. I spearheaded a number of strategic projects that focused on the #1 priority: delivering consumer-grade, self-serve UX to our customer admins to neutralize competitive pressure. In collaborating with research, product, and engineering, we successfully balanced backwards compatibility, usability, and speed to market.

I was brought in to drive the evolution of the user experience from the existing survey product into a modern, performant and scalable data collection and analytics platform. As first designer and design manager, I was responsible for helping plan and execute the evolution of each area of the product in keeping with our mission, product principles and business strategy. I was also responsible for building and managing a team of seven skilled UX designers while also leading design hands-on for a variety of strategic projects, as needed.

• Recruited and lead a talented design team of seven hybrid UX/UI designers to overhaul the entire product, integrate new features and optimize for engagement, conversion and retention.

• Led the refresh of SurveyMonkey's visual look-and-feel for both the logged-in and logged-out experiences

• Personally concepted, validated, and shipped core functionality including SurveyMonkey's data analytics, deploy methods, address book, new user experience, survey summary, notifications and alerts, activity dashboard, and our help center.

• Set a vision for scaling the core platform experience to accommodate new products, features, and work flows.

• Led strategic concept investigations into new data products like "SurveyMonkeyOpinion Polls"

• Spearheaded the development of SurveyMonkey's first design system and component library.

I came into a small skilled design team and company with an awesome mission: Transform the way people manage their careers. I was hooked even before I got there. After joining, I was able to apply my generalist skills (research, UX, UI, Visual design) to almost all areas of the user experience in collaboration with my team of designers, product and engineering as well as data scientists, business development and marketing. As part of a small team, I participated in collaborations on the new user experience, a holistic product vision initiative as well as ongoing design standards development and maintenance.

• Designed and delivered LinkedIn's first groups product

• Designed and delivered LinkedIn's first mobile web application

• Designed and delivered LinkedIn's first version of Recruiter (a stand-alone, talent search and management platform for professional recruiters and teams)

• Collaborated on evolving LinkedIn's news and activity feed

• Co-designed concepts of Linkedin's New User experience

• Led many internal design experiments and hack-a-thons including "Linkedin Ideas" and "LinkedIn Career Paths"