• Greeted and assisted guests with inquiries, reservations, and check-ins, ensuring a positive first impression.

• Managed phone calls, reservations, and coordinated with internal teams for guest requests, enhancing guest satisfaction.

• Skillfully parked high-end and everyday vehicles with precision and care, maintaining a smooth valet operation.

• Provided luggage assistance and additional services to ensure a seamless guest experience.

• Conducted industry-wide competitive analysis and presented a 20-slide PowerPoint to the executive board.

• Researched key competitors to propose product design modifications and further understand market segmentation strategies.

• Programmed in Python, working with large datasets to extract specific values related to athlete performance gaps.

• Developed and presented data visualizations to communicate performance insights, guiding strategic decisions.

• Evaluated machine learning capability claims by vendors included in Gartner’s Magic Quadrant for Strategic Portfolio Management.

• Led interviews and delivered insights to enhance Higher Digital’s understanding of AI and machine learning, focusing on relevant use cases and available market solutions.

• Assessed internal skill sets required for the implementation of AI and machine learning technologies.

• Organized and facilitated monthly meetings for over 200 members.

• Secured guest speakers and recruited new members from multiple high schools.

• Collaborated with the executive board to enhance operational efficiency and led the initiative to redesign the organization's logo.

• General member from May 2015 - May 2021.