# Brendan Chen > Conversation Designer and AI Professional Location: New York City Metropolitan Area, United States Profile: https://flows.cv/brendanchen Academic background in computational linguistics, specifically natural language understanding (AI/ML). ## Work Experience ### Conversation UX Designer @ Five9 Jan 2023 – Present | San Ramon, California, United States Leading discovery, design, and testing of multichannel conversational agents. ### Conversational Designer @ PolyAI Jan 2022 – Jan 2023 | New York, United States Working with partners and new clients to create near-human voice assistants ### Lead Generation Specialist @ PolyAI Jan 2021 – Jan 2022 | New York, United States Sales operation and research ### Investment Analyst @ Transamerica Ventures Jan 2019 – Jan 2021 | New York City Transamerica Ventures was the corporate venture capital arm of the Transamerica Corporation, a subsidiary of Aegon N.V. Responsible for due diligence, technical and market analysis, deal sourcing and vetting, and various support roles for the Transamerica Ventures team. ## Education ### Bachelor of Arts - BA in Linguistics New York University ### High School Diploma in High School/Secondary Diplomas and Certificates Boston University Academy ## Contact & Social - LinkedIn: https://linkedin.com/in/brendan-chen-86b366b2 --- Source: https://flows.cv/brendanchen JSON Resume: https://flows.cv/brendanchen/resume.json Last updated: 2026-03-29