Experience
2021 — 2025
2021 — 2025
San Francisco Bay Area
• Voice of the customer; prioritize features with stakeholders based on business needs and complexity of implementation.
• Collaborated with cross-functional teams such as marketing and customer service to ensure a seamless customer experience.
• Conduct market research and analysis to recommend product enhancements to stay competitive.
• Design and deliver customer facing web applications with over a million site views.
• Create high level solution design documentation and estimates for new products and features.
• Lead high level projects through entire SDLC from inception to integration.
2020 — 2021
2020 — 2021
San Francisco Bay Area
• Tech lead on a team of software developers and QA test engineers to deliver projects on time, leveraging Jenkins CI/CD to accelerate deployment and ensure rapid delivery of features to customers.
• Design and implement 8+ customer facing web applications using React, JavaScript, HTML, CSS, AWS Lambda, and Python.
• Lead projects through entire SDLC right from inception to integration.
• Maintain Jenkins CI/CD pipeline to create production releases for new features and bug fixes.
• Create high level solution documentation and ban estimates for new products and features.
FY21 Emerging Leadership Program Alumni
• Identified how to present to and influence upper management and stakeholders.
• Negotiated difficult conversations and dealing with group dynamics.
• Interviewed C-Level staff to gain insight on how they lead in their position.
2018 — 2020
2018 — 2020
San Rafael
• Designed and developed web applications using React.js for customers to create product deployments for Autodesk software (AutoCAD, Maya, 3dsMax, Revit, Inventor, etc).
• Developed back and front end interface of Autodesk PLM platform used by product teams to release key Autodesk products (AutoCAD, Maya, Revit, etc).
• Developed Jitterbit middle-ware to send JSON payloads to various integrated systems.
• Developed and write code using agile methodology.
• Use Jira to create and manage user stories and epics.
2017 — 2017
2017 — 2017
San Rafael, CA
• Reduced a 5 hour a week manual process to an automated process that updates daily.
• Automated the retrieval of data from Product Teams using Restful API and Python.
• Practiced Agile by working through a collaborative effort to develop a technical
implementation plan for final delivery of product.
• Successfully shifted back and forth between big picture architecture and technical implementation.
2014 — 2017
San Jose
• Managed 500+ computer systems with Windows Server 2012 within the Engineering Department.
• Responded to >150 monthly IT requests through a ticketing system from faculty and students.
• Manage DHCP host and licensing servers.
• Troubleshoot and resolve OSI Layer 1-3 networking issues.
• Programmed scripts to automatically add hardware and software to computers.
• Create and maintain virtual machines through VMware vSphere Client.
• Create detailed documentation of hardware and software operation.
• Organized, planned and managed summer event Project Lead The Way (PLTW).
Education
University of California, Davis - Graduate School of Management
Master of Business Administration - MBA
San José State University