# Brett Jones

> Staff Software Engineer | ex-Amazon | Full Stack

Location: Orlando, Florida, United States
Profile: https://flows.cv/brettjones

## Work Experience
### Senior Staff Software Engineer @ Shopify
Jan 2020 – Jan 2025 | San Francisco, California, United States
- Led the design and development of AWS Supply Chain, a serverless application with real-time visibility, AI-driven forecasting, and enterprise data integration to optimize global supply chain operations.
- Architected a real-time inventory tracking feature for AWS Supply Chain using Node.js, AWS Lambda and DynamoDB Streams, enabling millisecond-level updates to supply chain visibility dashboards.
- Integrated Mapbox APIs and Mapbox GL JS to provide geospatial visualizations, including live shipment tracking, warehouse locations, route optimization, heatmaps, and delivery zone mapping with custom data layers.
- Introduced AI-driven forecasting engine in Python, integrating TensorFlow models with a Ruby on Rails backend and exposing predictions through REST APIs for demand fluctuation analysis and inventory optimization.
- Developed a custom event replay system using AWS SQS and Step Functions, allowing reliable reprocessing of failed events in critical workflows, reducing downtime by 90%.
- Built a data transformation pipeline with Python and AWS Glue, automating the ingestion of multi-format enterprise data (CSV, JSON, XML) into DynamoDB for seamless integration.
- Engineered a role-based access control (RBAC) API with Ruby on Rails, leveraging AWS Cognito, with granular permission management across supply chain partners and GraphQL support for secure data access.
- Delivered real-time anomaly detection in supply chain data by integrating AWS Kinesis with Python-based analytics scripts and a node.js alerting service, flagging disruptions with sub-second latency.

### Senior Software Engineer @ Brigit
Jan 2016 – Jan 2020 | New York, New York, United States
- Designed and implemented key features for Square for Restaurants and Square Appointments, leveraging React and TypeScript to create intuitive user interfaces for point-of-sale solutions and appointment management platforms.
- Built scalable backend services using Python, Ruby on Rails, Scala and FastAPI, integrating Kafka for real-time messaging and MongoDB for efficient data storage and retrieval.
- Streamlined payment processing capabilities by integrating Square’s payment API with support for
cryptocurrency payments, ensuring secure and efficient transactions for businesses.
- Improved system performance by implementing load balancing across microservices using NGINX and AWS ALB, reducing latency during high-traffic periods by 40%.
- Built an identity verification module leveraging third-party APIs like Plaid and ID.me, enabling secure customer authentication and compliance with KYC/AML regulations.
- Designed and implemented a data caching layer using Redis, improving query response times by 50% and reducing database load during peak usage.
- Optimized database operations with PostgreSQL by creating efficient indexing strategies and partitioning tables, achieving a 30% improvement in query execution times.
- Introduced serverless workflows with AWS Lambda and Step Functions to process asynchronous booking and payment tasks, improving scalability and fault tolerance.
- Enhanced third-party API integrations, including Stripe and Google Calendar, for seamless payment and
scheduling functionalities, improving user experience and adoption rates.
- Improved appointment and order synchronization by leveraging Kafka for event-driven communication, ensuring reliable, real-time updates with minimal message lag.
- Deployed containerized microservices using Docker and orchestrated them with Kubernetes, ensuring high availability and scalability for critical application components.

### Software Engineer @ Square
Jan 2014 – Jan 2016 | San Francisco, California, United States
- Collaborated in the development of Square's legal compliance platform, designed to onboard and train legal agents, enhancing the security verification process for Square customers.
- Utilized iTrack, Square's internal inventory management tool, to streamline supply chain operations and ensure efficient tracking and distribution of products across multiple regions.
- Implemented microservice architectures to optimize API traffic, upgrading RESTful APIs using Node.js, and Python Django REST framework.
- Contributed to cross-functional discussions, aligning technical efforts with the product roadmap and business objectives.

### Web Developer @ Amazon Web Services (AWS)
Jan 2012 – Jan 2014 | Seattle, Washington, United States
- Contributed to the development of web applications such as the Trend Analysis Center and Learning Assessment tools, demonstrating adaptability and a strong aptitude for quickly mastering new technologies.
- Improved accessibility UI to enhance usability, ensuring seamless use for all users.
- Created a custom reporting engine with graphical Excel output using the Excel JavaScript API.
- Gained practical experience in Networking, Security, Protocols, Web server, and Cloud Computing utilizing PHP frameworks.


## Education
### Bachelor's degree in Computer Science
Marymount California University
Jan 2008 – Jan 2012


## Contact & Social
- LinkedIn: https://linkedin.com/in/brett-jones-5ab78029a

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Source: https://flows.cv/brettjones
JSON Resume: https://flows.cv/brettjones/resume.json
Last updated: 2026-03-22