# Brett Powell > AI-Native Learning Strategist | 25 Years of Pattern Recognition | Education, Enablement & What Actually Works Location: San Francisco Bay Area, United States Profile: https://flows.cv/brettpowell "The impediment to action advances action. What stands in the way becomes the way." — Marcus Aurelius 25 years of building learning functions from scratch inside enterprise/SaaS, and I've never been more certain that the whole model is about to break. How do you replace volume with precision? How do you build learning systems that adapt in real time rather than content libraries that accumulate? How do you make performance support invisible, embedded in the workflow instead of bolted on top of it? I'm building at that intersection, bringing hard-earned pattern recognition to AI-native learning design and delivery. What most organizations call a content problem is actually a systems problem. What they call an engagement problem is actually a relevance problem. AI doesn't fix either one automatically, but it does expose them, and it creates the first real opportunity to solve them at scale. Open to executive advisory and consulting engagements with SaaS and enterprise organizations ready to modernize how they think about education, enablement, and learning ROI. And I remain selectively interested in senior leadership roles where learning and enablement are genuinely core to business strategy, not a function that reports three levels below where the real decisions get made. If you're building something serious in this space, let's talk. ## Work Experience ### Founder & Principal @ BP Learning Solutions Jan 2025 – Present | San Francisco Bay Area BP Learning Solutions is my executive consulting practice, built on a simple premise: most enterprise learning functions are under-engineered where it matters and over-engineered where it doesn't. I work with SaaS and enterprise organizations to close that gap, bringing an AI-native lens to education, enablement, and learning strategy that has real business outcomes attached to it. Design and scale customer education, sales enablement, and learning organizations aligned to adoption, readiness, and revenue. Advise executive teams on education strategy, operating models, and portfolio design including customer academies, certification programs, and subscription learning offers. Lead AI-native learning strategy engagements, helping organizations move beyond content volume toward precision, performance support, and scalable delivery. Execute build-to-scale initiatives as a fractional leader or hands-on architect. ### Vice President, Education Services & Customer Enablement @ Coupa Software Jan 2021 – Jan 2025 | San Francisco Bay Area Built and scaled Coupa University, increasing education revenue from $3.4M to $12.2M through premium learning passes and customer certification programs. Led a global education team, influencing cross-functional partners in Sales, Customer Success, Professional Services, Marketing, Product, and Operations. Introduced AI-driven tools into content development workflows, reducing eLearning production time by 40% while maintaining instructional quality. Developed a role-based certification strategy to drive customer implementation success, contributing to improved NPS and renewal rates. Recognized with industry awards including Brandon Hall Gold for extended enterprise education. ### Senior Director of Global GTM Enablement @ Coupa Software Jan 2018 – Jan 2021 | San Mateo, California Designed and launched scalable onboarding for sales and services roles, reducing time-to-productivity by 30% across the global GTM team. Partnered with Revenue Operations to align enablement strategy with sales stages, product launches, and pipeline growth initiatives. Developed persona-based learning journeys and readiness scorecards to track rep competency and improve forecast accuracy. Collaborated with SMEs to create sales certifications and role-specific learning paths aligned to quota attainment. ### Director, Global Customer Care Training & Enablement @ Equinix Jan 2016 – Jan 2018 | Redwood City, CA Built and led first global customer success enablement organization establishing operational process, procedures, reporting, metrics, and KPIs for global customer care training, business analytics, and help desk support. ### Director Of Training & Development @ Equinix Jan 2015 – Jan 2016 | Redwood City, CA Inspiring a culture of employee engagement by leading the strategic consolidation, design, and implementation of a training and development organization for the Customer Service team. ### Senior Manager, Global Sales Learning & Enablement @ Equinix Jan 2011 – Jan 2015 | Redwood City, CA Driving revenue-generating performance outcomes for a global sales team located in Asia Pacific, Americas, and EMEA. ### National Sales Ad Training Program Manager @ Comcast Jan 2010 – Jan 2011 | San Francisco Bay Area Transformed the corporate learning environment through the development of high quality, cost effective training programs with strategic alignment of curriculum across functional areas within the Ad Sales channel of Comcast. ### Senior Manager of Learning and Development @ Comcast Jan 2008 – Jan 2010 | Livermore, CA Led the collaboration of all learning professionals in seven area markets and four call centers throughout Northern California. ### Manager of Learning Design @ Comcast Jan 2006 – Jan 2008 | Denver, CO Managed the end-to-end initiation, creation, development and distribution of all division sponsored learning initiatives and training related media from front line employees to executive leadership. ### Film and Television @ Freelance Film Production Jan 1993 – Jan 2006 | Greater Los Angeles Area Developed highly efficient production management skills as Associate Producer, Writer, Assistant Director, and Production Coordinator. Involved in all aspects of media production from concept to final product. ### Teacher @ California Public School System Jan 1999 – Jan 2005 | Greater San Diego Area Recognized for implementation of web-based curriculum, including web quests, video, and online assessment tools. ## Education ### MA in Educational Technology San Diego State University ### BA in Social Psychology UCLA ### Credential in Education, Cross-Cultural Language and Academic Development National University ## Contact & Social - LinkedIn: https://linkedin.com/in/brettjpowell - Portfolio: https://www.brettjpowell.com/ - Portfolio: https://bp-learningsolutions.com --- Source: https://flows.cv/brettpowell JSON Resume: https://flows.cv/brettpowell/resume.json Last updated: 2026-04-13