Tech Lead for the Prior Authorization team, partnering with cross-functional teams to develop innovative, data-driven, customer-centric solutions

Developed the care gap closure workflow that processed 100,000+ patient charts across 468 providers and surfaced necessary documentation to attest care gaps for value-based care patients—reducing manual chart review time by 70%, enabling 47 FTEs worth of capacity, and unlocking $2.8M in annual savings

Enhanced internal software to track quantum devices' performance and visualize data collected during production stages;

Implemented creative approaches to enrich the curriculum for frontend, backend, and software product development courses;

Facilitated daily stand-ups to plan lessons and review student progress, ensuring consistent advancement through the 12-week curriculum with a strong grasp of programming fundamentals and popular web frameworks;