Currently, I lead a diverse team of product designers, researchers, content designers, educational designers, and program managers dedicated to creating exceptional products and experiences for Lyft Drivers. Our mission-driven organization leverages strategic design and the highest levels of craft to not only serve our customers and meet business objectives, but also to enhance the financial security of Lyft Drivers.
Previously responsible for the development and refinement of new features and experiences across Lyft Business (B2B2C), Identity, Payments, Risk, Customer Care and Safety; as well as Design Systems and a11y.