Leading product design, brand design, documentation, and developer education

• Delivered enterprise-grade UI and API features for projects such as Atlassian’s Identity Platform and Data Loss Prevention programs.

• Led, hired, and mentored teams of product and content designers, focusing on professional growth and achieving promotions.

• Assessed and identified staffing and headcount needs, successfully recruiting and hiring designers to meet project requirements.

• Collaborated with product and engineering teams to align on strategy, prioritize initiatives, and ensure timely product development.

• Facilitated Design Studios, Design Sprints, team brainstorming, and ideation sessions to define product directions.

• Directed user research and usability testing to ensure product excellence and resolve user experience issues.

• Improved operational processes to enhance design quality and efficiency.

• Ensured cross-team alignment and secured senior leadership support for successful product delivery.

• Managed and hired a team of product designers focused on developer tools for security, content delivery, and admin experiences.

• Advocated for a user-centered design culture and design-thinking methodologies organization-wide.

• Presented design strategies to senior leadership, securing support for key initiatives and communicating the value of design.

• Established design practices, ensuring consistency and high-quality outputs.

• Introduced weekly reporting to enhance departmental visibility and accountability.