# Bridgitte Ly

> Associate Project Manager at Ultra & Mint Mobile

Location: San Jose, California, United States
Profile: https://flows.cv/bridgitte

## Work Experience
### Associate Project Manager @ Mint Mobile
Jan 2024 – Present

### Product Management @ Mint Mobile
Jan 2023 – Jan 2024
- Own and manage the creation of production repository for referencing real subscriber scenarios within account management platforms for desktop web, mobile web, and app, facilitating streamlined documentation and problem-solving processes
- Discover friction points and propose potential solutions to enhance user experience within app and web account management
- Assist in identifying and tracking key performance indicators (KPIs) within primary business flows to measure the success and effectiveness of account management platforms

### Associate Project Manager @ Ultra Mobile
Jan 2024 – Present

### Product Management @ Ultra Mobile
Jan 2023 – Jan 2024

### Associate Product Designer @ SAP
Jan 2020 – Jan 2020 | Newport Beach, CA
- Designed UI/UX of voice anonymization and transcription tool for UCI senior capstone project
- Analyzed and gathered data from target user research to create low/high fidelity mockups and conducted usability testing to find areas of improvement
- Developed front end functionalities of web application using HTML/CSS, JavaScript, and React
- Implemented Firebase and Google Cloud API to store live database of user project information and audio files

### Product Marketing Intern @ Intevac
Jan 2019 – Jan 2019 | Santa Clara, CA
- Created test protocols using robotics to evaluate the durability of glass screen protectors in order to find the most scratch-resistant type to be used in consumer electronic devices  
- Curated weekly presentations and graphics to track product progress using MS PowerPoint and Excel 
- Partnered with marketing firm to create ideas for new product branding, photoshoots, and commercial video to increase company sales

### Web & Graphic Designer @ Alpha Chi Omega Fraternity, Inc.
Jan 2018 – Jan 2019 | Irvine, CA
- Created social media fliers and graphics to raise awareness for the organization's philanthropy and increase participation for campuswide fundraisers 
- Redesigned the UCI Alpha Chi Omega website to make it more user friendly, boost web traffic, and attract new members
- Maintained website to inform students and faculty about scheduled events and activities

### Sales Advisor @ H&M
Jan 2017 – Jan 2017 | San Jose, CA
- Effectively operated cash registers by handling financial transactions and providing quality customer service
- Processed new inventory shipments in the backroom and restocked shelves with merchandise using strategic product placement and presentable department displays to increase store traffic and sales
- Maintained a positive and welcoming attitude in a fast-paced environment


## Education
### Bachelor of Science - BS in Software Engineering
UC Irvine

### Associate of Science - AS in Mathematics
Evergreen Valley College


## Contact & Social
- LinkedIn: https://linkedin.com/in/bridgitte-ly

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Source: https://flows.cv/bridgitte
JSON Resume: https://flows.cv/bridgitte/resume.json
Last updated: 2026-04-13