# Brigham Eckrich > Product Design, UX, and Brand Design Leader // Human-centered with an emphasis on impact, quality, and culture for mission-driven efforts Location: San Francisco Bay Area, United States Profile: https://flows.cv/brigham I am a strategic and hands-on design leader, committed to driving positive impact in our community through empowering products & services, built with empathy and compassion for humans. I work passionately, employing user-centered problem-solving, establishing collaborative design excellence, and championing inclusive culture. I have 20+ years of experience building and leading high-performance, highly collaborative, high-EQ, and fun design teams. I have helped build and scale successful B2C, B2B, and B2B2C products across mobile, desktop, and web, in the Healthcare, Transportation, Marketing, and Content industries. ## Work Experience ### Head of Design @ Homethrive Jan 2024 – Jan 2025 • Series B startup helping caregivers thrive at home, work, and in life. Delivering B2B2C products to employers and health plans for the benefit of their employees and members. Started as Director of Product Design and was promoted to Head of Design. Highlights of company achievements impacted by Design: • Secured $20M funding round • Expanded product offering to include childcare, pet care, and after loss support • Relaunched B2B business with evolved brand and new website to drive engagement with our expanded product offering. The website saw a 200% increase in traffic. • Launched first iOS app • Expanded AI beyond chat, driving a fully personalized experience across all tools and guidance in the product My role and responsibilities: • Established and grew the Design Team of 6, including individual contributors across Product Design and Brand & Creative Design • Leveled up all company design practices and drove strategic direction and roadmap decisions across the org. ### Design Advisor @ Distribution Cognizant, LLC Jan 2023 – Jan 2024 ### Vice President, Design @ Kinsa Jan 2021 – Jan 2023 • Series B startup helping folks understand when illness is spreading and what to do about it. Delivered B2C health products for families and B2B products for hospital systems, retail pharmacies, and health brands. Started as Director of Design and was promoted to VP. • Kinsa was acquired by Healthy Together (12/2023) Highlights of company achievements impacted by Design: • 3+ million mobile app users with an App Store rating of 4.8 stars (40k reviews) • Increased our consumer product Must-Have score from 49% in 2021 to 65% in 2023 — the industry benchmark for product-market-fit is 40%) • Launch of Kinsa’s Illness Prevention Program — insights delivered via email & SMS to health plan members — resulting in a 49% Must-Have score 10 months post-launch and 92% of respondents reporting behavior change • Relaunch of B2B business with new brand and website, with product packaging for Pharma, Consumer Health, and Media solutions • B2B stats: 110% YOY growth in SaaS ARR, 150% growth in key accounts, NPS score >30 My role and responsibilities: • Led the Design team of 8, including individual contributors and managers across Product Design and Brand & Creative Design. Set all company design practices and drove strategic and roadmap discussions involving Design. • Stood up DEI efforts at the company, leading a cross-functional effort to form a DEI Committee and define its role within the organization. Served as Chair for the first year of its existence. • Served as a senior leader on the company's HR Steering Committee ### Head Of User Experience @ Scoop Technologies, Inc. Jan 2019 – Jan 2020 | San Francisco, California, United States • Series C startup dramatically improving the commute, fostering community among neighbors and coworkers, and positively impacting the environment by connecting people in carpools. Started as Head of Product Design and was promoted to Head of UX. • Directed and managed the UX org of 8, including individual contributors and managers across Product Design, Research & Insights, and Content Strategy • Redefined the company’s design process based on user-centered principles and helped refine the Product org’s broader product development process to give UX a greater ownership stake • Prioritized Accessibility product development improvements and the creation and adoption of a company-wide design system ### Head of Design @ Primer, Inc. Jan 2016 – Jan 2017 | San Francisco, California, United States • Seed-stage startup helping mobile users achieve their goals faster by creating a toolset for app builders and mobile marketers to make onboarding far more efficient and successful • Led design and research efforts across the organization • Led customer development and research for a major product pivot in partnership with the Growth team, ultimately also assuming leadership and management of new Product efforts • Drove process and communication improvements for greater consensus, efficiency, and impact throughout the company ### Director of User Experience (UX) @ BitTorrent, Inc. Jan 2013 – Jan 2015 • Series C startup dedicated to democratizing the web by building content publishing and sharing tools on distributed technology. Created digital products serving over 150 million monthly users and 1/3 of all web traffic. • Directed and managed all UX Design and Research efforts at the company. Built a team of 18, made up of Design and Research individual contributors and managers, working on 6 different products. • Refocused company-wide product development processes to be user-centered and design-driven • Implemented UX's integration into the company's agile practices that had been exclusively engineering-focused • Spearheaded the development of the company’s first product design strategies and their adoption. • BitTorrent was acquired by Tron (6/2018) ### User Experience Lead @ BitTorrent, Inc. Jan 2013 – Jan 2013 | San Francisco, California, United States • Directed and managed all UX design and research efforts across the company • Hired and led a 10+ person team • Collaborated with the executive team and closely partnered with product, engineering, and marketing leaders • Led interaction design and user research on BitTorrent Sync, a free and unlimited file synchronization product. ### Sr. User Experience Designer @ BitTorrent, Inc. Jan 2011 – Jan 2013 Led interaction design and user research on SoShare, a free and unlimited file delivery service. Collaborated with engineering on front-end development of SoShare. Continued design and development of BitTorrent/µTorrent Apps. Mentored other UX team members. ### Design Lead @ BitTorrent, Inc. Jan 2010 – Jan 2011 Led design efforts for all company products, including managing 2 other designers. Collaborated on front-end development for all products. Primary projects included the BitTorrent DNA distributed CDN and the BitTorrent/µTorrent Apps platform. ### Web Designer @ BitTorrent, Inc. Jan 2006 – Jan 2010 Designed and developed front-end code for all web products and pages. Primary projects included the BitTorrent Entertainment Network content store and the BitTorrent DNA distributed CDN. ### Principal @ Brigham Eckrich Consulting Jan 2003 – Jan 2011 ## Education ### BS in Computer Science University of Michigan ## Contact & Social - LinkedIn: https://linkedin.com/in/brighameckrich --- Source: https://flows.cv/brigham JSON Resume: https://flows.cv/brigham/resume.json Last updated: 2026-04-13