Mentored and coached a junior engineer, delegating tasks, conducting thorough code reviews, and fostering skill development to enhance team capacity and productivity.

Collaborated with product managers to translate business objectives into clear technical requirements, align on feature specifications, and deliver solutions within established timelines.

Partnered with backend teams to architect and optimize API endpoints, ensuring seamless integration, efficient data flow, and superior application performance.

Provided technical leadership by identifying potential challenges, proposing innovative solutions, and driving alignment between product vision and engineering execution under tight deadlines.

Teamed up with marketing teams to implement event tracking and user analytics, uncovering critical pain points and refining user flows to boost engagement and retention metrics.

Owned the application’s architecture, building robust service classes, utility libraries, and scalable design patterns to enhance maintainability and ensure long-term adaptability.

Collaborated with the product team to clarify technical requirements, align on priorities, and deliver solutions that met business objectives and user needs.

Designed and implemented comprehensive testing practices, ensuring high-quality releases with minimal bugs and achieving virtually crash-free sessions for a seamless user experience.

Delivered a platform with exceptional reliability, maintaining near-perfect uptime and optimizing performance across diverse devices and operating systems.

Optimized application stability and performance through rigorous debugging, proactive issue resolution, and continuous performance enhancements, setting high standards for reliability and user satisfaction.

Planned, illustrated, and created over 20 different app views with a standardized design language totaling around 28,000 lines of appropriately optimized code

Learned Swift, and then designed and developed a watch OS extension that speed up the most common user actions in less than two weeks

Engineered an efficient accountability system that would track changes to every user's permissions without storing more data than necessary by analyzing the frequency of each permission related action

Analyzed user stories & prioritized the features that would have the most impact on the client's goals

Collaborated with Designers and Marketing to streamline the support package purchasing process by creating a pricing page that integrated with Calendly, Pipedrive, and ChargeBee, which allowed clients to try out support packages, select add ons, and checkout when the trial ended

Restructured in-house communications and increased in-house task delegation resulting in lower cognitive load and up to 35% improvement in ticket resolution speeds and customer satisfaction

Learned and documented the tech stack of over 10 customers to facilitate transitions to safer versions of said tech, diagnose issues quickly, and build custom solutions if other alternatives weren't available

Enhanced over 10 existing views by making everyday actions more accessible

Conceived multiple ways to reorganize existing functionality throughout the entire application and simplified thousands of lines of code; before adding new features

Laid the groundwork for a system that tracked equipment, who was responsible for it, and notified users if maintenance was required