# Bunny Brooks > Creative Operations / Marketing Operations / Project Management Location: San Francisco Bay Area, United States Profile: https://flows.cv/bunny With over ten years of experience in creative operations and project management, I am passionate about delivering innovative solutions that enhance customer satisfaction and business performance. I have successfully led complex projects for both B2B and B2C companies, ranging from large-scale branding initiatives to technical product development to channel marketing projects of various sizes. In my role with Instacart, I partnered with marketing and creative teams to make work easier, clearer, and faster. I audited processes and tooling, consolidated 4+ systems into Monday.com, and built scalable resource and time-tracking workflows for teams of 50+. The result: a single source of truth, fewer bottlenecks, and ~10% more time back for PMs and marketers to focus on impactful work. Before my recent contract roles, I was a Project Manager at Atellio, a seed stage B2B SaaS company based in the UK that helps teams streamline operations for bringing products to market. I was responsible for leading the customer experience and product operations efforts, serving as the primary research contact between Atellio's customers, prospects, and the product team. I also consulted with multiple Fortune 100 companies on optimizing their workflows, and acted as a technical project manager for the second version of Atellio's core product offering, ensuring key product milestones were met. In this role, I leveraged my skills in complex project management, customer satisfaction, brand development, and cross-functional collaboration. ## Work Experience ### Creative Operations Manager @ Headway Jan 2025 – Jan 2025 | San Francisco Bay Area ### Program Manager, Creative & Marketing Operations @ Instacart Jan 2023 – Jan 2025 | San Francisco Bay Area -Consulting with marketing and creative teams on efficiency, conducting in-depth research into current processes and tooling, auditing time allocation and technology implementation, and proposing new ways of working to give project managers and marketers an extra ~10% time by defining processes that feed into it, a single source of truth, and reducing bottlenecks. -Migrated marketing team of ≈75 into Monday.com, consolidating 4+ tools and workflows into 1 tool as a single source of truth. -Built and implemented a new resource management and time tracking system within Monday.com for a team of 40+ creatives. -Am dedicated team member in designing and establishing workflows, process improvements and tooling explorations to offer operational solutions and improvements. ### Product & Design Operations, Lead Project Manager @ Atellio Jan 2022 – Jan 2023 | San Francisco Bay Area -Led Product Operations and Customer Experience for a seed stage B2B SaaS creative project management tool. -Built the process from preliminary research to beta launches to ensure success of product design and developer sprints, holding internal teams accountable for deliverables and lifting up user voices. -Defined product priorities and established timelines for feature development, acting as a technical project manager for V2 of the core Atellio product, representing user needs to keep development teams on pace to meet key timelines. -Consulted and advised on design and creative operations, process development, and technology implementation for 15 teams across Nike, Walmart, Nordstrom, REI, and others. -Piloted and operationalized research program for product design team, facilitating 50 discovery calls with prospects and customers to understand use cases and define feature priorities for the core product. ### Creative Operations Manager @ Stitch Fix Jan 2019 – Jan 2022 | San Francisco Bay Area -Led project management of a stealth company-wide rebrand, including new logo and identity development, new brand system and guidelines, voice and tone guidelines, messaging and strategy; leading meetings and setting timelines for every function area across the company: product, creative, operations, and marketing, customer experience, among others. -Owned partnership between creative and product teams to update branding of Stitch Fix’s key new product offering of 2021 across all surfaces - including proprietary app, landing pages, help center, packaging - and managing product team implementation. -Project-managed creation of a design language for consumer facing marketing assets, using Figma to standardize and redesigning 30+ modules, transforming design across all Stitch Fix emails , including transactional, trigger, and marketing emails. -Nominated for and completed Stitch Fix’s 2021 leadership development course: one of 30 out of 8000 employees. ### Senior Interactive Producer, Contract @ Walmart eCommerce Jan 2018 – Jan 2018 | San Francisco Bay Area • Designed and implemented a 4 week digital creative marketing operations channel for biweekly Walmart.com homepage updates, establishing a process for cross-functional partners including marketing directors, product managers, creative and art directors, designers, copywriters and site teams to request, create and launch new content. • Project managed landing pages for multiple campaigns including the monthly Ellen’s List page and the Memorial Day campaign (the latter resulting in 5% conversion rate and 500,000 visitors.) ### Project Manager, Contract @ Benefit Cosmetics Jan 2017 – Jan 2017 | San Francisco Bay Area • Manage campaign and toolkit execution of global digital projects • Develop project plans; including defining scope of various projects and building timelines.. • Monitor the workflow through the department, from marketing to creative, to ensure timely asset deliveries. ### Studio and Account Manager @ OneKreate Jan 2016 – Jan 2017 | Baltimore, Maryland Area • Oversaw asset creation, developing and coordinating sustainable processes between the creative director, art directors, and designers to ensure on-schedule email, social media, and web design campaigns. • Managed Under Armour account, acting as daily contact point and ensuring client satisfaction. • Supervised day–to–day team of 20+ full time and freelance employees, photography studio operations, schedule and asset deliveries of 250+ images daily. • Rebuilt creative brief intakes, setting up processes for producers, and systems for resource assessment, managing temporary creative teams of at least 10; streamlining 25-30 editorial projects annually outside retainer with Under Armour client. ### Photo Category Manager @ Under Armour Jan 2014 – Jan 2016 | Baltimore, Maryland Area • Managed timelines for over a dozen e-commerce product launches, requiring 60,000+ assets over 12 month period. • Led internal and vendor teams to schedule and deliver imagery for web—model and product photography for more than 10,000+ SKUs annually. • Designed and directed workflow between UA’s operations director, production manager, and creative team and vendor’s chief operating officer, VP of client services, and creative director. • Managed budgets, scheduling, and supervising production for editorial photography requests. ### Photography Specialist; Women's Apparel, Youth Apparel and Footwear @ Under Armour Jan 2013 – Jan 2014 | Baltimore, Maryland Area • Coordinated all efforts and tasks relating to assigned categories within e-commerce photography team. • Established outfitting and styling guidelines for women’s imagery with web merchandising team. ### Photography Coordinator- e-Commerce @ Under Armour Jan 2012 – Jan 2013 • Supported e-commerce photography lead in various tasks. • Worked with photography vendor to aid in supporting studio tasks. ### Merchandise Manager @ OMS Photography Jan 2012 – Jan 2012 • Maintained and oversaw a comprehensive clothing, accessory and footwear archive of current and future seasons Under Armour apparel. • Prepared, organized and styled samples for photo shoots, lay-down photography, and editorial photography. • Coordinated with client to order and photograph samples for both the e-commerce, creative, and retail accounts teams. ## Education ### High School Diploma Notre Dame Preparatory School ### B.S. in Graphic Design, Sociology Towson University ## Contact & Social - LinkedIn: https://linkedin.com/in/bunnybrooks --- Source: https://flows.cv/bunny JSON Resume: https://flows.cv/bunny/resume.json Last updated: 2026-04-13