# Burak Karasu

> Senior Software Engineer @ Sotto

Location: New York, New York, United States
Profile: https://flows.cv/burakkarasu

Enthusiastic software developer with 10+ years of hands-on experience in designing, implementing, testing, and deploying distributed web applications. Fast-paced learner and team-player with strong communication skills.

## Work Experience
### Founding Software Engineer @ Sotto
Jan 2023 – Present | New York, New York, United States
• Helped build an SMS marketing platform, designing scalable backend systems to support conversational messaging, A/B test campaigns, customer data collection
• Developed and maintained key integrations with Twilio, Shopify, Salesforce, Lightspeed, and Klaviyo
• Designed and implemented AI-driven marketing tools, including automated marketing strategy generation based on client input and customer data

### Senior Software Engineer @ Oracle
Jan 2016 – Jan 2023 | New York, New York, United States
• Joined CrowdTwist (a leading SaaS Loyalty Platform) as an early engineer and continued through Oracle’s acquisition, contributing to the platform’s evolution from startup scale to enterprise-grade architecture.
• Refactored large portions of a legacy PHP monolith into a microservices architecture, improving scalability and maintainability.
• Built a client-facing data export tool to reduce ad hoc query load on the data team and streamline client reporting workflows
• Rebuilt the company’s survey platform (originally PHP/PLSQL) as a modular microservice-based system, improving reliability and developer velocity.
• Contributed to the design and implementation of a product catalog on a graph database, enabling attribute-based campaigns
• Created an internal workflow tracing tool for debugging distributed processes; later opened to power users.
• Led parts of the cloud migration from AWS to OCI (Oracle Cloud Infrastructure), ensuring smooth transition of core services.

### Consulting Software Engineer @ Etstur
Jan 2015 – Jan 2015 | Istanbul, Türkiye
• Modernized the codebase for a leading hotel and flight booking platform
• Built API endpoints to replace static content, reducing frontend deployment cycles and enabling dynamic updates
• Re-engineered search ranking calculations (PL/SQL procedure) as a multi-threaded Java application, achieving significant performance gains

### Consulting Software Engineer @ Vodafone
Jan 2015 – Jan 2015 | Istanbul, Türkiye
• Developed a customer-facing web application enabling phone purchases with monthly payment plans under long-term contracts.
• Built disaster recovery system for digitally stored contracts

### Software Engineering Team Lead @ AVEA
Jan 2014 – Jan 2015 | Istanbul, Türkiye
• Led a team of five engineers in the development and maintenance of a nationwide retail operations platform used across thousands of stores, supporting key workflows such as mobile device activations, plan changes, and customer service actions.
• Implemented automated UI test suites, reducing time spent on manual testing drastically.
• Migrated build tooling from Ant to Maven to simplify dependency management and standardize build processes.

### Software Engineer @ Bilyoner.com
Jan 2012 – Jan 2014 | Istanbul, Türkiye
• Delivered features and resolved critical issues for Turkey’s largest online betting platform, supporting thousands of concurrent users daily
• Provided on-site monitoring and technical support for a partner horse race betting platform.
• Built an automated UI test suite with Selenium and Jenkins, enabling regression testing of critical user flows

### Junior Software Developer @ Ardela Technologies
Jan 2011 – Jan 2012
•	Maintained various order management systems by providing bug fixes and undertaking development tasks in case of any change requests.
•	Developed an Employee Performance Review web application enabling 360-degree performance reviews.


## Education
### Bachelor of Science (BS) in Computer Engineering
Istanbul University


## Contact & Social
- LinkedIn: https://linkedin.com/in/burak-karasu

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Source: https://flows.cv/burakkarasu
JSON Resume: https://flows.cv/burakkarasu/resume.json
Last updated: 2026-04-05