# Byung Keun Sung

> Software Engineer @ Allstate

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/byungkeunsung

Innovative and forward-thinking software engineer with 4+ years of experience specializing in designing and building comprehensive web applications. Exceptional ability to work in team environments and complete projects under high-pressure deadlines. Proven expertise in using modern development tools to increase efficiency, customer satisfaction, and company profitability.

## Work Experience
### Software Engineer @ Allstate
Jan 2021 – Present
• Implemented an Owner Dashboard feature, providing vehicle owners with a comprehensive view of their vehicles and listings, reducing customer service inquiries.
• Developed an Income Tracker feature to provide a summarized view of the owner's vehicle income, reducing customer service inquiries.
• Expanded vehicle supply and available locations for customers through integration with LAZ.
• Designed and implemented a membership program that incentivizes users to list vehicles on the platform. This program benefits users by offering monthly bonuses for fulfilling certain conditions.

### Software Development Engineer In Test @ Avail
Jan 2019 – Jan 2021 | San Francisco Bay Area
• Designed and developed a Java-based backend automation using TestNG. This system monitored the health of all APIs in the application, caught generic bugs in production, and significantly reduced manual testing time.
• Established a JavaScript-based UI automation using Cypress and Cucumber, decreasing manual testing time by 90%.
• Implemented an automated data seeding script for regular company-wide regression tests, boosting the efficiency of the testing cycle by 500%.
• Regularly fixed production bugs identified through automation and manual testing, enabling software engineers to spend more time on development.

### Software QA Engineer @ Viv Labs
Jan 2018 – Jan 2019 | San Francisco Bay Area
• Performed full regression mobile testing on Bixby android application which accommodates several deployment environments such as development, staging and production.
• Designed and executed functional testing of Bixby (AI voiceassistant) Android Application to improve the quality of Bixby application which will eventually be equipped on Samsung's flagship devices such as N9, S10, and speakers.
• Evaluated and analyzed bug reports of multiple flagship Samsung devices and worked cross functionally with QA team and development team located worldwide, therefore increased the work flow efficiency of these teams.
• Developed an automation script using python3 which utilizes Youtrack, Google Spreadsheet, Slack Restful API endpoints and Samsung specific software application to automate existing manual tasks in the company and reduced manual execution time by 3 hours per day.
• Developed CSV file parser script using NodeJS that makes all content format uniform across thousands of existing CSV files with random format.


## Education
### Bachelor of Business Administration - BBA in Management Information Systems, General
San Francisco State University

### Bloc


## Contact & Social
- LinkedIn: https://linkedin.com/in/byung-keun-sung

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Source: https://flows.cv/byungkeunsung
JSON Resume: https://flows.cv/byungkeunsung/resume.json
Last updated: 2026-03-29