Revamped the front end & emails, set up localizations, and created other features the entire sales organization uses. Aimed to enhance Verkada's first impression on customers and simplify the process for Sales reps.

Coordinated bi-weekly releases, managed on-call schedules, led junior devs with projects, managed system alerts, and coordinated Sprint planning for the team.

Collaborated with the AV & infra team to create Slack alerts and Slack Bots to alert and give automatic replies to the Sales team.

Created multiple cockpits for the Sales team, centralizing all the actions and monitoring system for Sales Reps for trials and renewals. Prevented missing sales opportunities and improved sales efficiency.

Courses: Cybersecurity, Information Technology Architectures, Database Fundamentals (SQL), Research Methods

Developed an equipment order/management system for the IT Department using Java, and Mendix

Designed a database schema to manage orders and equipment using PostgreSQL from legacy Excel sheet

Added order tracking feature and integrated APIs from shipping companies (USPS, FedEx, UPS, DHL)

Led a four-person team using agile methodologies to reduce the project time by two months

Developed a BERT based topic model and a multi-label classification model to detect message topics

Retrieved the user data patterns such as monthly usage and average meeting time and visualized the data using HTML, JavaScript, and Chart.js

Created an automated testing script using Selenium, spawning diligent levels of regression testing, negative testing, error/bug re-tests, and usability of Knox Meeting