# Caitlin Thakral

> Staff Product Designer

Profile: https://flows.cv/caitlin

I'm a designer who leads teams to create thoughtful work, speak up for UX, and give together. I thrive in thriving teams, and I'm energized by mentoring others to work smarter with product and tech partners to create user and business value.

## Work Experience
### Staff Product Designer @ ServiceNow
Jan 2024 – Invalid Date | Seattle, Washington, United States

### Principal Product Designer @ Chime
Jan 2023 – Jan 2024 | Seattle, Washington, United States

### Staff Product Designer @ Chime
Jan 2023 – Jan 2023 | Seattle, Washington, United States

### Lead Product Designer @ Chime
Jan 2022 – Jan 2023 | Seattle, Washington, United States

### Design Manager, Core Rides @ Uber
Jan 2021 – Jan 2021 | Seattle, Washington
Managed team of 4 designers working on Uber's flagship rider app responsible for app's homescreen and on-trip experience. Handled annual project strategy, career development, recruiting/hiring, and performance reviews.

### Senior Content Designer, Core Rides @ Uber
Jan 2019 – Jan 2021 | Seattle, Washington, United States
Designed platform experience for Uber's global riders. Selected projects included free rides to vaccines, new products for hourly rentals and airport experiences, and content audits.

### Senior Content Designer, Investing @ Capital One
Jan 2018 – Jan 2019 | Seattle, Washington, United States
Lead content designer for automated digital investing and financial advice tools

### Content Strategist @ BSSP Fullservice
Jan 2017 – Jan 2018 | New York, United States
Managed company website for market research agency, created quarterly marketing plan and digital assets

### Freelance UX Strategist @ Freelance
Jan 2016 – Jan 2017 | Seattle, Washington, United States
Partnered with start-up clients to improve UX, offering experience audits and revamped IA, flows, content, design

### Researcher and Content Writer @ Brooklyn Boulders
Jan 2011 – Jan 2016 | Seattle, Washington, United States


## Education
### BA
Colgate University

### MA
New York University


## Contact & Social
- LinkedIn: https://www.linkedin.com/in/caitlinthakral/
- Email: mailto:caitlin@placeholder.flows.cv

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Source: https://flows.cv/caitlin
JSON Resume: https://flows.cv/caitlin/resume.json
Last updated: 2026-02-01