•Led design execution across five cross-functional teams, aligning priorities, optimizing capacity, and driving research, validation, and delivery within aggressive timelines
•Owned end-to-end design delivery by delegating work across contract and external partners, scaling output and maintaining velocity on high-priority initiatives
•Transformed the design-to-development workflow by introducing AI-driven, code-based prototyping, accelerating iteration speed and reducing handoff friction with engineering
•Led design strategy for the Wonderschool Marketplace, contributing to #1 and #2 national rankings on the inaugural National Child Care Finder Scale by The Hunt Institute
•Implemented generative AI into product onboarding, improving accessibility for low-tech users and increasing conversion by 20%
•Built and scaled the organization’s first research repository, centralizing user insights and enabling more consistent, research-driven decision-making