• Managed design operations for regulated software: Oversaw design operations for remote patient monitoring and regulated medical device software for chronic diseases, such as cardiovascular disease and multiple sclerosis, ensuring high-quality delivery. Created click-thru prototypes and collaborated closely with product stakeholders and development teams to enhance product performance through simplified UI and UX enhancements.
• Developed effective UX strategies and solutions: Defined UX strategies for seamless user experiences, created user flows, wireframes, prototypes, and detailed UI specifications. Worked closely with the data science team to integrate AI features, improving user productivity and engagement in digital medical devices.
• Established UX standards and conducted user research: Created comprehensive application style guides and UX standards. Conducted extensive user research with researchers to identify pain points and align solutions with user expectations and regulated product requirements.
• Gen AI and LLM Integration: Collaborated closely with the Data Science team and a pilot customer to design a seamless integration of generative AI and large language model (LLM) features in a remote patient management product, enhancing the product’s functionality and user experience.
• Localization Design and Development Workflow: Created and implemented a comprehensive localization process involving translation vendors, the design team, and the development team to ensure the design accommodated 12 different languages.
