# Caprice Hong > Lead UX Designer at Riot Games Location: San Francisco Bay Area, United States Profile: https://flows.cv/caprice As a passionate and results-driven Lead User Experience Designer, I bring a diverse background in both the tech and video game industries, combining a deep understanding of player behavior, design thinking, and cutting-edge technology to create memorable, intuitive experiences. Currently, I lead the UX team within the Riot Web Division at Riot Games, where I spearhead design initiatives to improve web experiences for millions of players worldwide. With a proven track record in both R&D and production environments, I have a unique ability to bridge the gap between user needs and business goals, while maintaining a focus on seamless, player-first experiences. Prior to my current role, I worked within Riot Games’ R&D studios, contributing to an exciting Unannounced Title, where I worked closely with cross-functional teams to iterate on design concepts and deliver innovative solutions for early game development. Before joining Riot Games, I held the role of Senior Experience Designer at Capital Games within Electronic Arts (EA), where I contributed to several high-profile titles. Notably, I played a key role in the design and UX of Lord of the Rings: Heroes of Middle Earth, Plants vs. Zombies 3, and Command and Conquer: Rivals. My work at EA was driven by a deep passion for crafting engaging, accessible experiences that resonate with players, while balancing the technical constraints and ambitions of each project. Throughout my career, I have cultivated a user-centered design philosophy, emphasizing empathy, data-driven decision-making, and creative problem-solving. My leadership style is collaborative, mentoring talented designers while fostering an environment of continuous learning and growth. Whether designing for core players or casual gamers, I am committed to ensuring that every interaction feels intuitive, engaging, and rewarding. ## Work Experience ### Lead UX Designer @ Riot Games Jan 2024 – Present ### User Experience Designer III @ Riot Games Jan 2023 – Jan 2024 ### User Experience Designer II @ Riot Games Jan 2021 – Jan 2023 ### Senior User Experience Designer @ Electronic Arts (EA) Jan 2020 – Jan 2021 ### User Experience Designer @ Electronic Arts (EA) Jan 2018 – Jan 2020 | Redwood City, CA ### Freelance Designer @ Assembly Jan 2020 – Jan 2020 ### Product Designer @ Outpost Games Jan 2017 – Jan 2018 | San Francisco Bay Area ### UX/UI Designer @ Proletariat, Inc. Jan 2015 – Jan 2017 | Greater Boston Area ### Product Designer @ HubSpot Jan 2015 – Jan 2015 ### Personal Shopper Sales Associate @ Barneys New York Jan 2011 – Jan 2015 | Boston, MA ### Lead UX/UI Designer @ Rekindle, Inc. Jan 2014 – Jan 2015 | Boston, MA ### UX/UI Designer @ Intrepid Pursuits, LLC Jan 2013 – Jan 2013 ### Contract Graphic Designer @ Whitetruffle Jan 2012 – Jan 2013 - Designed promotional material to fit the brand (company t-shirts, greeting cards, stickers, business cards, etc.) ### Front End Design Intern @ Whitetruffle Jan 2011 – Jan 2011 | San Francisco, CA ### Engineer Intern @ Techstars Jan 2011 – Jan 2011 ## Education ### Bachelor of Science - BS in Game and Interactive Media Design/Digital Arts Northeastern University ### Lick-Wilmerding High School ## Contact & Social - LinkedIn: https://linkedin.com/in/capricehong - Portfolio: http://www.capricehong.com --- Source: https://flows.cv/caprice JSON Resume: https://flows.cv/caprice/resume.json Last updated: 2026-03-25