As a Sr. Product Designer, I lead the design of MNbenefits.mn.gov (formerly .org), a digital benefits application for the state of Minnesota that helps people apply for 9+ safety net benefits in one place, in less than 20 minutes. In 2021, the service was made available state-wide, to all 87 counties and 11 federally recognized tribal nations.

Code for America uses the principles and practices of the digital age to improve how government serves the American public, and how the public improves government.

While a graduate student at Carnegie Mellon School of Design, I supported professor Molly Steenson and marketing manager Joe Lyons in research, design, and content creation.

As UX Design Intern at Maven, I supported the company's launch of peer-to-peer car sharing, as well as the growth of Maven services for gig drivers, like Uber and Lyft. For Maven Peer, I designed a research protocol, conducted interviews, conducted site visits, and set up usability testing for a new in-vehicle feature for Maven Peer drivers, which resulting in 3 early design changes. I presented my research findings to the executive team. For Maven Gig, I developed wireframes, user journeys, and interactive prototypes for the Check-in Experience. I collaborated across departments to integrate the interface into Maven’s admin tool. Additionally, I developed visual designs for driver instructional materials, which including the content and iconography for in-vehicle stickers and mobile notifications.