# Carly Gradeff > Senior AI Product Engineer / Software Engineer Location: New York City Metropolitan Area, United States Profile: https://flows.cv/carlygradeff ## Work Experience ### Senior Product Engineer @ QA Wolf Jan 2026 – Present ### AI Product Engineer II @ QA Wolf Jan 2024 – Jan 2026 - Designed and built an automated reporting platform for Agentic System test results, enabling real-time health monitoring across engineering teams and cutting debugging time by over 50%. - Led development of an AI-driven system that autonomously generated end-to-end test suite outlines, achieving 75% automation of Sales Engineering requests and boosting workflow efficiency by 60%. - Drove cross-functional alignment by partnering with Product, QA, and Sales Engineering to refine AI outputs, ensuring solutions met user needs and accelerating adoption. - Elevated reliability of AI-driven workflows by optimizing prompts, resolving system-level failures, and introducing automated validation, transforming an underperforming feature into a high-trust, core tool. - Expanded core platform capabilities by shipping new agentic actions, implementing autonomous AI chatbot modes, and leading contributions to frontend and backend migration efforts. - Owned end-to-end delivery of file upload and download features for AI workflows, designing and building the complete user experience with custom UI components. ### AI Product Engineer @ QA Wolf Jan 2023 – Jan 2024 ### QA Engineer I @ QA Wolf Jan 2023 – Jan 2023 - Owned the development and establishment of comprehensive test plans and strategies for 10 onboarding customer platforms to ensure effective test coverage. - Executed daily test suite triage for 35+ customer platforms and 7000+ tests utilizing a variety of defect tracking tools to log, prioritize, and monitor the status of identified issues. - Implemented and maintained automated test scripts, and client-specific test environments that accurately mirrored production systems improving test efficiency and reliability. - Delivered dedicated quality assurance support and orchestrated routine client meetings for a diverse client portfolio, ensuring the effective fulfillment of their testing requirements while aligning with their expectations. ### Software Engineer @ Lithic Jan 2022 – Jan 2022 - Built a series of reusable components for our B2C product to serve as a platform for running user experiments which served as a foundation for the following year’s product roadmap. - Led a project to create new internal tooling functionality that enabled the support team to serve customers more efficiently and worked proactively with my team to define and deliver value within a set timeline. - Proactively improved and implemented testing, documentation, processes, system monitoring and build tooling for systems owned by the team which resulted in increased productivity. - Participated in the Product Engineering Team on-call rotation and conducted interviews for prospecting new hires. ### Email Marketing Manager/ Fulfillment Associate @ BEYOND THE STREETS Jan 2019 – Jan 2019 | New York • Booked and coordinated guided tours for showings of the exhibit. • Wrote professional-level emails to customers and art buyers. • Controlled the main information email and online orders email for the company. • Stocked and organized the gift shop and store rooms, assisted as a cashier when needed. • Fulfilled online orders, and packed and wrapped art pieces for buyers. ### Private Ski Instructor @ N/A Jan 2015 – Jan 2019 | Truckee, California • Created daily lessons based on the ability level of students. • Set up and executed various skiing drills for participants to perform to enhance their skills. • Relayed daily performance evaluations to students and their parents. ### Summer Intern @ Californians for Energy Independence Jan 2018 – Jan 2018 | Sacramento, California Area • Organized and updated CEI's Dropbox Files. • Wrote and edited professional-level documents for the company's website. • Completed research to construct daily agenda monitoring reports. • Produced Excel spreadsheets and updates with the latest information. • Assisted in running the Careers In Energy booth for Westpark Community day in Ventura County. ### Cashier/ Food Prep/ Barista @ Wild Cherries Coffee House Jan 2015 – Jan 2016 | Truckee, California • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients. • Maintained and operated espresso machines, blenders, coffee pots and other equipment. • Handled cash, credit and debit cards, providing correct change in payment transactions. • Inventoried and restocked items throughout day. ### Cashier/ Food Prep @ Dairy Queen Jan 2014 – Jan 2014 | Truckee, California • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients. • Maintained and operated espresso machines, blenders, coffee pots and other equipment. • Handled cash, credit and debit cards, providing correct change in payment transactions. • Inventoried and restocked items throughout day. ## Education ### App Academy Jan 2021 – Jan 2021 ### Bachelor's degree in Philosophy Major, Mathematics and Studio Art Minor New York University Jan 2017 – Jan 2021 ## Contact & Social - LinkedIn: https://linkedin.com/in/carly-gradeff-62438a1a0 - Website: https://cgradeff.github.io/carly-gradeff/ --- Source: https://flows.cv/carlygradeff JSON Resume: https://flows.cv/carlygradeff/resume.json Last updated: 2026-03-23