Redesigned the app based on user interviews and insights gathered.

Boosted likelihood to use the app 3.4 out of 5 to 4 out of 5.

Increased user confidence from a 3.4 out of 5 to 4.4 out of 5.

Grew the likelihood of recommending this app to a friend 3.9 out of 5 to 4.5 out of 5.

Oversaw all mass-palletizing and conveyance machinery.

Developed creative mechanical strategies for increasing machine uptime.

Exceeded role expectations by developing shipping patterns to increase usable truck weight and space, and minimize shipping and fuel costs.

Came up with innovative measures to ensure chocolate is made to the highest standards possible using a wide array of methods.

Slashed $1,012,000 of plastic waste in one year by reusing expensive shipping material.

Lead 10+ store-level inventory audits in NJ/NYC metro area.

Presented key inventory reports to store and market leadership teams.

Lead the best inventory accountability figures 5 years in a row and specifically mentored other stores on product accountability best practices.

Triaged and repaired Apple products at the Genius Bar.

Part of a team that moved piece by piece, the entire SoHo NYC Apple Store to a temporary location one block away and was up and running in under 24 hours.