In my role at S&box, I collaborated with cross-functional teams to execute the launch of our innovative product, aligning stakeholders under a unified vision. By addressing user feedback and troubleshooting issues, I helped reduce user friction by 30% and improved overall product stability. My focus on designing intuitive, purpose-driven interfaces contributed to a 25% increase in user engagement and enhanced usability scores across the platform.

I spearheaded the assembly of a team of 8 UX designers in collaboration with project co-leads. I led audits, research, and the creation of user journey flows and information architecture, developing low- to mid-fidelity screens for concept testing. By assessing the website’s design and functionality, I implemented solutions that increased resource library discoverability by 40% and improved accessibility by 25%. I kept stakeholders aligned throughout the project, contributing to a 30% faster delivery and a 15% boost in user engagement.

I co-led a POC project with a team of 10 UX designers, conducting audits, research, and user journey flows while creating low- to mid-fidelity screens aligned with product directives. I championed user needs and designed solutions that helped stakeholders visualize potential outcomes and assess feasibility. Collaborating with the UXR team, we defined KPIs for future iterations, improving usability by 30%, and implemented an accessible Design System that enhanced consistency and reduced redundancies by 25%.

Collaborated with the Project Coordinator to build and lead a cross-functional team of 30+ UX/UI designers, researchers, and content strategists for a large-scale project. Using Agile methodologies, I set expectations and coached the team, achieving a 20% faster delivery of design milestones. By managing the backlog and overseeing sprint ceremonies, I improved team efficiency by 15%. I championed user needs, designing solutions that enhanced usability by 25% and kept stakeholders aligned throughout the project.

I collaborated with the executive team to redesign the website, restructuring information architecture and developing branding and content strategies that improved accessibility by 25%, enhanced aesthetics, and increased donations by 20%. I created wireframes, mockups, and prototypes to communicate functionality and design, and improved SEO and social media channels to grow followers by 30%.