Re-launched competitive pricing tools for the account management team to improve understanding of how hosts price on Airbnb compared to other sites

Facilitated smooth technical implementation of REST API features, such as LOS Records and Occupancy Tax, to improve host pricing

Collaborated with integration engineers to escalate and troubleshoot technical challenges, such as async notification failure

Recognized for excellence in collaboration between NA field sales team and connectivity partnerships team by enabling sales to work more effectively with software-connected hosts

Transitioned to role following company reorganization due to COVID-19

Organized and executed key initiative to onboard hotels in Los Angeles ahead of expected vacation rental supply loss due to short-term rental regulations; team consistently exceeded onboarding targets and expectations

Researched pricing strategies and presented to product teams on industry standards

Worked cross-functionally to house 700+ healthcare workers through Airbnb’s Frontline Stays program with LA County